Offer summary

Qualifications:

Fluency in written and spoken English is required., At least 2 years of experience managing high-performance teams is essential., Proficiency in Java or Golang, along with knowledge of relational databases and cloud services (AWS, GCP, or Azure)., Familiarity with agile methodologies and observability tools like Grafana or Prometheus is preferred..

Key responsabilities:

Hire and develop technical personnel, providing regular feedback and conducting 1:1 sessions.

Ensure team engagement and challenge members to exceed expectations while supporting their product knowledge.

Delegate tasks effectively and collaborate with the team to resolve technical issues.

Conduct risk analysis and guide the team through challenges while maintaining high development standards.

Job description

Summary

The Cards team is responsible for all activities related to payment cards lifecycle, from its issuing, embossing, status management and PCI validation. We work with debit, credit and prepaid cards, physical and virtual. Our duties include maintaining the current structure operational on a high load and low latency context, improving the platform's resiliency and efficacy for an increasing number of clients and products, while adding new features for the dynamic payments cards ecosystem. We participate in security certifications for the markets that we operate in, including of our own code and architecture, external providers that we use for cloud infrastructure and cryptography such as HSMs.

What you'll do

Hire and develop technical personnel by conducting periodic 1:1 sessions and providing regular feedback, always focused on high performance
Ensure that the team is always engaged and challenged to go beyond what is expected
Understands the team's products at a deep-level, and support the team members to also have a reasonable knowledge of the products the squad owns
Delegate work and assignment to team members
Collaborating with their team to identify and fix technical problems
Analyzing user's needs and then finding applications to serve them
Foster a healthy culture within the team in line with the company culture
Conduct risk analysis to identify areas of improvement
Guide the team through technical issues and challenges
Guarantee their teamwork follows high-standards development processes, including PR reviews, code quality, test coverage, robustness, resilience, performance, security and responsiveness
Manage the oncall team ensuring the quality of incident handling and offering a great experience for the client
Have an assertive decision-making in adverse environments (short time, pressure from customers, various restrictions);
Whenever necessary, direct contact with the international team and clients;
Monitoring team services and new features on production environment, always seeking to achieve our SLO's / SLA's;

Minimum Qualifications

Language Skills:

Fluency in written and spoken English.

Technical Skills:

+2 years of experience managing high performance teams
Knowledge about agile methodology
Java or Golang
Relational DBs
Observability tools like: Grafana, Prometheus, Datadog or similar
Cloud (AWS, GCP or Azure)
Distributed systems and event driven architecture
Understand SRE/DevOps concepts
Previous experience with large-scale/high-throughput services

Core Benefits

Remote work
Flexible hours
Meal & Food vouchers
Remote work financial support
Life Insurance
Medical and Dental
Assistance Employee child care benefit: daycare
Private Pension (2x1)
Vidalink partnership
Support for studying languages
Incentive for AWS and GCP certifications
Sesc Partnership
Performance Incentive Plan

Pismo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Pismo does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Pismo also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

Required profile