Director of Product Management
Offer summary
Qualifications:
10+ years of experience in Product Management with a focus on software products., Direct experience in Conversational AI, Chatbots, or Virtual Assistants, with knowledge of NLP/NLU and machine learning principles., Strong analytical skills and data-driven decision-making abilities., Excellent communication and interpersonal skills, capable of conveying complex technical concepts to diverse audiences..Key responsabilities:
- Develop and articulate a product vision, strategy, and roadmap for Elastic’s Conversational AI product.
- Lead cross-functional teams to define product requirements and prioritize features based on market opportunities.
- Conduct user research and gather customer feedback to inform product decisions.
- Monitor product performance using key metrics and drive iterative improvements.
Job description
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
What is The Role
At Elastic, we believe that the power of search and analytics is the foundation for building compelling conversational AI experiences. As our Sr. Director of Product Management for Conversational AI, you will be the founding product leader responsible for defining, launching, and scaling a brand-new set of solution capabilities within Elastic. This is a unique opportunity to build something significant from the ground up, leveraging Elastic’s core strengths to enter a rapidly growing portion of the market. You'll report directly to the General Manager of Search, and work closely with engineering, design, marketing, and sales teams to bring this new solution to market.
What You Will Be Doing
- Vision & Strategy: Develop and articulate a compelling product vision, strategy, and roadmap for Elastic’s Conversational AI product. This includes identifying target markets, defining key use cases, and leading go-to-market strategy.
- Market Awareness: Become the subject matter expert on the conversational AI landscape – understanding trends, competitive offerings and emerging technologies, with a focus on conversational AI with enterprise data.
- Product Definition: Translate the product vision into detailed product requirements, user stories, and acceptance criteria. Prioritize features based on market opportunity, technical feasibility, and alignment with Elastic’s overall strategy.
- Cross-Functional Leadership: Lead and inspire a high-performing team (initially small, but expected to grow), and work closely with engineering to plan the roadmap and identify dependencies on external teams.
- Data Analysis & Iteration: Define key metrics for success and continuously monitor product performance. Use data to inform product decisions and drive iterative improvements.
- Customer Engagement: Conduct user research, gather customer feedback, and build strong relationships with key customers to understand their needs and pain points.
What You Will Bring
- 10+ years of experience in Product Management, with a proven track record of successfully launching and scaling software products.
- Direct experience specifically focused on Conversational AI, Chatbots, Virtual Assistants, or related technologies. Deep understanding of NLP/NLU, Search, and machine learning principles.
- Strong analytical skills and data-driven decision-making abilities.
- Excellent communication, presentation, and interpersonal skills. Ability to effectively communicate complex technical concepts to both technical and non-technical audiences.
Bonus Points
- Experience with Elasticsearch or other search technologies.
- Experience building and leading remote teams.
- Experience contributing to or working with open-source communities
- Knowledge and experience building products with LLMs and GenAI frameworks
Additional Information - We Take Care of Our People
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)
Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.
Please see here for our Privacy Statement.
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