Partner Manager

About us

Since our founding in 2018, DNA Payments has rapidly grown into one of the largest independent, fully integrated omnichannel payments providers in the UK and Europe. We specialise in helping businesses seamlessly accept payments, whether it's through cutting-edge POS systems or online platforms.

Recognised as one of the top 50 fintech start-ups by Beauhurst, we are a true innovator in the financial space. Backed by £100 million Private Equity funding from Alchemy, we now process over £1.2 billion every month, serving 60,000+ businesses across the UK and Europe.

Our dynamic team of 375 professionals operate from our London headquarters, with regional offices spanning Hull, Nottingham and Kazakhstan. As we continue to expand, we’re on a mission to empower businesses to thrive through pioneering payment solutions. Join us and be a part of the exciting journey towards reshaping the future of payments. 

Job Summary:

The Partner Manager will be responsible for managing and growing our existing Independent Sales Organization (ISO) partner network. This role involves building strong relationships with existing ISO partners, while driving new business opportunities, and ensuring that our partners are well-supported and equipped to promote DNA Payments' solutions. The ideal candidate will have a deep understanding of the payments industry, a strong sales acumen, and experience working with ISO partners in the fintech space.

Key Responsibilities:

• Partner Relationship Management: Build and maintain strong, long-lasting relationships with ISO partners. Serve as the primary point of contact, addressing any issues and ensuring partners are satisfied with our products and services.
• Account Management: Develop key relationships with our existing partners, while encouraging / upselling use of additional DNA Products
• Sales and Revenue Growth: Drive revenue growth by identifying and onboarding new ISO partners. Work closely with partners to develop and execute sales strategies that align with DNA Payments’ goals.
• Training and Support: Provide comprehensive training and ongoing support to ISO partners, ensuring they have the knowledge and resources necessary to effectively sell and promote DNA Payments' solutions.
• Performance Monitoring: Regularly monitor partner performance and provide feedback, insights, and strategies to help them achieve their sales targets.
• Market Analysis: Stay informed about industry trends, competitor activities, and regulatory changes that may impact the ISO channel. Provide insights and recommendations to the internal team to stay ahead of the market.
• Collaboration: Work closely with internal teams, including sales, marketing, product, and customer support, to ensure a seamless partner experience and alignment on business objectives.
• Reporting: Prepare and deliver regular reports on ISO partner performance, pipeline development, and revenue growth to senior management.

Required skills

• Minimum of 4+ years of experience in Partner / Channel management, business development, or sales within the payments or fintech industry, with a focus on Account Management or Partnerships.
• Deep understanding of the payments ecosystem, including payment processing, merchant services, and the role of ISO partners.
• Strong Account Management skills
• Strong sales, negotiation, and relationship management skills. Excellent communication and presentation skills, with the ability to convey complex information clearly and persuasively.
• Demonstrated success in driving revenue growth and expanding partner networks.
• Bachelor’s degree in Business, Finance, Marketing, or a related field is preferred.
• Willingness to travel as needed to meet with partners and attend industry events.

What’s in it for you?

You’ll work with a collaborative team and join a fast-growth fintech where you’ll get the chance to learn and develop, and if that’s not enough, you also receive the following benefits.

- 25 days holiday per year
- Private Medical
- Life Assurance
- Ride to work
- Access to self-learning platform
- Bookboon
- Income Protection
- Workplace Pension
- Employee Assistance Programme

Educate, Discover & Inspire

At DNA Payments, we believe that diversity drives innovation and inclusion fosters creativity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We celebrate and promote an inclusive environment where all employees feel valued, respected, and empowered.

Join us in creating a workplace that reflects the diverse world and customers we serve.

Should you require any reasonable adjustments throughout the interview process, please make us aware.