Product Owner

Job Description:

Product Owner

About Us

At Jonas FinTech, we’re all about helping businesses succeed by being a true fintech partner. With over 20 years of expertise, we proudly manage three leading brands: Paygate, London & Zurich, and Power2SMS. Together, we provide solutions for Direct Debit, Bacs, and validation services, and help businesses connect with their customers at scale through SMS and WhatsApp.

Our mission is simple—build solutions centred on trust and care. We understand that every transaction represents trust between a business and its customers, and we’re committed to safeguarding this through our reliable products and exceptional service.

As part of the global Jonas Software group within Constellation Software Inc., we combine the agility of a small business with the backing of a large organisation that operates in 17 countries. The group’s focus is on building sustainable, long-term relationships and meeting our customers' software and service needs. For more information, visit the Jonas Software UK website: https://www.jonassoftware.co.uk/.

We have ambitious plans to expand and enhance our offerings, bringing value to both current and future customers. With an exciting roadmap ahead, we’re constantly exploring new markets, investing in growth, and embracing the latest technologies to elevate our businesses to the next level.

If you’re passionate about working for a growing, innovative company that puts trust, care, and lasting relationships first, Jonas FinTech is the place for you. Join us on this exciting journey and become part of something big.

About the role:

We’re looking for a Product Owner to help bring our ambitious plans to life. You’ll start by working with our London & Zurich brand, with opportunity to get involved in Paygate and Power2SMS down the line. This role is key to driving our product vision, making sure we stay at the forefront of the industry, and managing the details that make product development successful.

We’re also on an agile transformation journey, so your experience working in and/or willingness to learn working in different methodologies will be invaluable in helping us mature and grow.

We are committed to offering flexible working arrangements and will consider both full-time and part-time candidates for this role.

Responsibilities:

• Own and prioritise the product backlog, making sure it aligns with business goals, customer needs, and market trends. Balance new features, technical improvements, and bug fixes

• Write clear, actionable user stories and acceptance criteria. Ensure development teams understand the requirements

• Participate in sprint planning meetings to define goals and allocate tasks, ensuring the team knows what’s important

• Turn strategic goals into detailed product plans and roadmaps. Make sure day-to-day activities align with the overall vision

• Keep an eye on the market and our competitors to spot new opportunities and address any threats. Use these insights to guide product

• Work closely with development and QA teams to ensure product requirements are understood and executed

• Collaborate with marketing, sales, and customer support teams to ensure the product meets their needs and those of our customers

• Gather and analyse customer feedback through surveys, interviews, and usability tests. Use this information to inform product improvements

• Work with Customer Support and Success teams to address customer issues and incorporate their feedback into product development

• Balance customer needs, technology, risk, and commercial value to prioritise the most impactful ideas

• Work with the Chief Technology Officer and Development Teams to manage the product lifecycle from concept to launch. Coordinate with Sales, Marketing, and the Chief Operating Officer to ensure successful go-to-market execution

• Track key performance indicators (KPIs) to measure success and identify areas for improvement

• Provide regular updates on product progress and performance to stakeholders. Keep everyone informed and aligned.

About You:

Your experience:

• Experience as a Product Owner in software for financial services is preferred. However, substantial experience with Bacs or Direct Debit software platforms, alongside a strong background working directly with end customers in this environment and a demonstrated eagerness to transition into a product-focused role, will also be considered

• Managing product backlogs, prioritising effectively by balancing commercial opportunities, operational requirements, risk mitigation, and customer needs

• Experience of working with end customers and being able to establish product features to meet their needs

• Commercial acumen to be able to generate revenue / value based business cases

• Ideally, familiarity with Agile/Scrum methodologies and working closely with development teams.

Your personal attributes:

• Bring energy, motivation, and enthusiasm, with a “can-do” attitude

• Have a keen eye for detail and ensure high-quality deliverables

• Work with honesty and transparency, building trust in every interaction

• Committed to meeting goals and targets

• Understand that customers come first and make decisions that balance their needs with business objectives

• Strong analytical and problem-solving abilities. You’re comfortable making data-driven decisions

• Great communication and collaboration skills. You’ll be engaging with cross-functional teams and stakeholders regularly

• Embodies our values of GET IT DONE, DO IT WELL, BE BOLD, SPEAK LOUD and CARE DEEPLY.

What we offer:

SALARY & BENEFITS

• Competitive salary plus car allowance and bonus

• 25 days annual leave (with the option to buy more or sell some)

• 10 days rolling sick plan, plus an Extended Illness Pay scheme  

• Pension Contributions: 5% Employee and 4% Employer (increases after 3 years to a ‘matching contribution’ of up to 6% each).

ENHANCED BENEFITS

• Life Assurance 4x base salary

• Private Health Insurance

• Health Cash Plan

• Personal Travel Insurance

• Cycle to Work scheme

• Electric/Hybrid Vehicle Leasing scheme

• Discounts to high street retailers

• ½ Day to take as time off for your wellbeing

• An additional day off for your birthday or significant celebration per year

• Access to Wellhub which offers our colleagues subsidised gym membership around the UK and access to subsidised wellbeing apps.

MUCH MORE THAN A BENEFIT

• Career progression and individual career path support

• Internal Learning & Development programmes

• Annual awards ceremony and Company event (JABAs)

• Employee Assistance Program (EAP) and Mental Health First Aiders to support you

• Refer a friend scheme – up to £4,000 for each successful referral

• Join communities and collaborate with your colleagues through our internal networking events.

OUR DEIB COMMITMENT

Our people define us and, at Jonas, we believe that diversity in all its forms enriches our organisation and drives innovation. We actively seek to create an environment where all employees feel valued, heard, and empowered to contribute their best work. We do not discriminate on the basis of any protected characteristic and are dedicated to providing equal opportunities for all. Come and be part of a team where your unique background and experiences are celebrated!

LOCATION

This is a fully remote role, with the occasional need for travel for team meetings, training, client meetings etc.

FLEXWORKS

Here at Jonas Software UK & Europe, we see flexibility as a game-changer. We truly believe that working flexibly together helps to increase our innovation, growth and productivity, as well as supports our employees’ wellbeing and helps to provide great places to work.

For most roles, the following types of flexibility are usually possible: working location, number of hours/days worked, different start and finishing times, flexible lunch break arrangements, agreed core hours, flexible hours, an element of working from home, compressed hours.

Many of our employees work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise to consider all requests.

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Company Site:

http://landz.co.uk

More About Jonas Software:

Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals.  Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa.  Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.

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