Inside Sales Associate II

Job Description

The Inside Sales Representative is a vital member of the sales team responsible for generating revenue by selling products or services over the phone, email, or other digital communication channels. This role involves building and maintaining strong relationships with potential and existing clients, understanding their needs, and effectively communicating the value of the products or services offered. The Inside Sales Representative plays a crucial role in achieving sales targets and contributing to the growth of the company.

Specific Responsibilities

Consultative Selling:

• Engage with leads to understand their pain points, challenges, and business requirements.
• Present product or service features and benefits in a compelling and tailored manner.
• Address potential client objections and position solutions effectively.
  
  

Relationship Building:

• Establish and nurture strong relationships with leads and clients.
• Maintain regular communication to provide updates, gather feedback, and address any concerns.
• Collaborate with other departments, such as marketing and customer support, to ensure a seamless customer experience.
  
  

Sales Process Management:

• Track and manage leads, opportunities, and sales activities using a CRM (Customer Relationship Management) system.
• Follow a structured sales process to move leads through the sales funnel, from initial contact to closing deals.
• Provide accurate sales forecasts and reports to sales management.
  
  

Quota Achievement:

• Meet or exceed assigned sales targets and quotas on a regular basis.
• Continuously seek new sales opportunities and strategies to drive revenue growth.
  
  

Product Knowledge:

• Develop a deep understanding of the company's products or services, their features, benefits, and competitive advantages.
• Stay updated on industry trends, market conditions, and competitors to effectively position the company's offerings.
  
  

Sales Outreach and Follow-up:

• Send sales collateral, product information, and follow-up materials to leads as necessary.
• Schedule and conduct product demonstrations, webinars, or online presentations to showcase offerings.
  
  

Continuous Learning:

• Participate in ongoing sales training and development programs to enhance selling skills and product knowledge.
• Incorporate feedback from sales managers to improve performance and achieve targets.
  
  

YOU MUST HAVE

• Proven experience in inside sales, telesales, or a similar role.
• Proficiency in using CRM software and other sales tools.
• Goal-oriented mindset with a proven track record of meeting or exceeding sales targets.
• Time management and organizational skills.
  
  

WE VALUE

• Experience using Salesforce
• Familiarity with the industry and the company's products/services is a plus.
• Experience with Microsoft Office 365 & teams software platforms
• Knowledge of the industry within the assigned territory
  
  

About Us

Resideo is a leading global provider of critical comfort and security solutions primarily in residential environments and distributor of low-voltage electronic and security products. Building on a 130-year heritage, Resideo has a presence in more than 150 million homes, with 15 million systems installed in homes each year. We continue to serve more than 110,000 professionals through leading distributors, including our ADI Global Distribution business, which exports to more than 100 countries from more than 200 stocking locations around the world. Resideo is a $5.0 billion company with approximately 13,000 global employees. For more information about Resideo, please visit www.resideo.com .

At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster , "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision . Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice . If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.

JOB INFO

Job Identification : 15683

Job Category : Inside Sales

Posting Date : 2025-03-25T20:47:40+00:00

Job Schedule : Full time

Locations : LEVEL 12 213 MILLER STREET, NORTH SYDNEY, 2060, AU

(Remote)

Incentive Eligible : N/A

Business : ADI Global Distribution

Hiring Salary Range : At Resideo, we are committed to inclusive and equitable compensation. Salaries are determined by factors like role responsibilities, candidate qualifications, and geographic location. We also provide additional benefits tailored to your location and role.