Offer summary

Qualifications:

Bachelor’s degree in Food Science, Microbiology, Chemistry, Packaging, Engineering, or a related scientific field., Proficiency in MS Office is required., Strong project management skills with experience in managing multiple priorities effectively., Excellent listening, verbal, and written communication skills to build customer relationships..

Key responsabilities:

Act as a technical liaison between manufacturing teams and customers, providing expert advice and technical solutions.

Investigate and resolve customer concerns to maintain product quality and satisfaction.

Oversee customer packaging initiatives and conduct testing to meet project and quality requirements.

Contribute to new product development and ensure compliance with regulatory standards.

Job description

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.

Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Silgan Containers seeks a Customer Technical Services Representative to work remotely from the Kansas City area.

What We Offer

Annual salary based on experience, education, unique skills, performance, labor market conditions, and job location.

Comprehensive benefits, including medical, dental, vision, prescription coverage, life insurance, and both short- and long-term disability.

Add on benefits like pet insurance and access to customized wellness programs, online workouts, and more.

401k plan with a 6 percent employer match.

15 paid vacation days, 10 paid holidays, which you are encouraged to take.

Celebrate achievements and build your career through a culture of respect, and advancement. We invest in your success with on-the-job training, scholarships, and tuition reimbursement.

What You'll Do

Act as a technical liaison between Silgan’s manufacturing teams and our customers by delivering expert advice and technical solutions for packaging.

Investigate, address, and resolve customer concerns, to uphold product quality and customer satisfaction.

Oversee customer packaging initiatives, deliver technical education, and conduct testing to meet project and quality requirements.

Contribute to new product development initiatives, cost-saving strategies, and regulatory compliance.

Ensure quality standards by coordinating product evaluations and testing at customer sites.

Assess materials and review performance specifications, container applications, and materials substitutions related to customer container use.

Auto req ID

442186BR

Minimum Education Required

Bachelors

Job_Category

Manufacturing

Additional Qualifications/Responsibilities

What We Need You to Have:

A bachelor’s degree in Food Science, Microbiology, Chemistry, Packaging, Engineering, or a related scientific field.

Proficiency in MS Office

Strong project management skills with demonstrated experience managing multiple priorities effectively.

Strong listening, verbal, and written skills to engage and build customer relationships.

Willingness to Travel domestically up to 25% annually.

Who We Are

America's largest metal food packaging producer, dedicated to sustainability and innovation.

Silgan Containers is rethinking how to make the metal food can through increased recycled content, modern process overhauls, renewable energy procurement, and other innovative practices.

City*

Grandview

State*

Missouri

Job Code

Manufacturing Manufacturing

Affiliate Sponsor

Silgan Containers

Required profile