Their mission? To create the finance solution all businesses love. Their means? Technology, elegant design, and an outstanding sense of customer care. At Qonto, they believe that great service comes from great thinkers. That’s why they strive to provide a comfortable environment that allows you to excel in your work. Check this video to learn about their working ethos: The Qonto Way Alexandre and Steve launched Qonto in July 2017, and the team has achieved great things since then: Market leader for online SME banking in Europe 200,000 SME clients Outstanding customer satisfaction (App Store | Google Play | TrustPilot) Recognized as one of the best startups to work at (Glassdoor | LinkedIn) €622 million raised so far International investors with solid fintech experience Qonto is part of the #Next40 index for 2021 And 500+ happy Qontoers building a finance solution businesses love to use Their values: Ambition | They tackle big challenges. No matter what. Teamwork | They create momentum by working together, at the same speed. Mastery | They pursue excellence through continuous learning. They face challenges with humility. Every day. Integrity | They are open. They are honest. And they earn the trust of their clients and each other.

Our mission? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market.

Our journey: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 500,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made it to the LinkedIn Top Companies French ranking!

Our values:

Customer focus | Prioritize customers in everything you do

Ownership | Own your part, get things done

Teamwork | Make (team)work easy

Mastery | Continuously raise the bar

Integrity | Always do what’s right, and respect people

Our beliefs: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 50% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality.

Discover the steps we took to create a discrimination-free hiring process.

⭐ Mission: Join us as a Staff Site Reliability Engineer to build a reliable & scalable stack for customers & Qontoers to support Qonto’s growth.

⚡ Impact: As Staff Site Reliability Engineer, you will play a key role in our mission to streamline and enhance our platform, enabling faster upgrades, simplifying its complexity to empower all tech department members, and driving impactful change in our organization. You’ll provide leadership to engineers, and lead system-wide troubleshooting and solution development to maximize business impact.

Our SRE department is divided into four teams (15 talented engineers): Platform Reliability, Observability, and Storage. You will join the Platform Reliability team led by Morgan.

👩‍💻🧑‍💻 As a Staff Site Reliability Engineer at Qonto, you will

- Look at the big picture: You will contribute to building and deploying a new banking architecture at the European level

- Build robust solutions: Work in collaboration with backend, frontend & security engineers to design, deploy & maintain our microservice infrastructure

- Improve velocity: Reduce toil through automation and pragmatism

- Maintain availability: Participate in the on-call rotation & post-incident reviews with backend engineers

- Contribute to shine through the tech ecosystem: You will share your knowledge through communication, documentation, and talks

🛠 What stack you can expect

- Cloud provider: AWS & a bit of GCP

- Container technologies: Kubernetes (EKS & GKE), ArgoCD, Argo Rollouts, Karpenter

- CI/CD: GitLab CI, GitHub Actions

- Monitoring: Metrics with Prometheus & Thanos, traces with OpenTelemetry, on-call with OpsGenie, and logs with Elasticsearch & Loki

- DB and messaging: AWS RDS PostgreSQL, Elasticsearch, DynamoDB, SQS, Redis, and Kafka

- Programming language: Go

- Infrastructure as Code: Terraform

🧠 What you can expect

- Learn to use problem-solving methodologies

- Develop microservices to reduce toil

- Spend time designing robust solutions by taking into consideration Qonto scaling needs (20 000 to 60 000 logs per second, 20 000 pods, 180 microservices & 4000 deployments in production per month)

- Autonomy in proposing solutions in a bottom-up approach while avoiding biased thinking using the Qonto way (lean methodologies)

- Work on modern stacks through GitOps & challenge the technical status quo

- Collaborate with other teams on tech challenges, spec reviews, brainstorming & problem-solving sessions

- Reducing cost by using both a pragmatic approach and applying a long-term vision to ensure cost per customer continues to decrease

🤝 About your future manager:

Your manager will be Morgan. His leadership style is built on autonomy and trust, encouraging his team to experiment, learn, and grow. He promotes a strong team spirit where everyone can fully express themselves and contribute. He guides by always maintaining a clear vision of our objectives and the value we bring to the company. This approach allows each team member to develop their skills while staying aligned with our collective mission.

🏅About You

- Experience: You have strong experience working with infrastructure tools & developing high-quality tested tools to reduce toil (in a fast-paced/startup environment would be a plus). You have strong production experience managing Kubernetes clusters and their workloads.

- Programming skills: You have at least one experience in a programming language, and you're passionate about leveraging these languages to develop efficient and scalable solutions for infrastructure management and automation.

- Problem solver: You are a pragmatic and solution-oriented engineer, with an interest in solving problems and delivering value; You embrace failure to raise the level of quality of each service/stack.

- Impact maker: You want to build a product that is used by thousands of companies, in a fast-growing environment while preserving a high level of reliability

- Curiosity: You are a curious and open-minded engineer eager to learn;

- Team player: You have good communication skills, and are comfortable working in a team;

Continuous improvement mindset: You always look for ways to enhance processes, systems, and products to achieve the best possible quality. You are unsatisfied with the status quo and actively seek opportunities for improvement.

- Languages: You are fluent in English. French is a plus.

"At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along"

🎁 Perks

A tailor-made and dynamic career track. An inclusive work environment. And so much more to help you succeed.

- Offices in Paris, Berlin, Milan, Barcelona, and Belgrade;

- Tailor-made remote work policy depending on the job you apply for and where you live;

- Competitive salary package;

- A meal voucher;

- Public transportation reimbursement (part or global);

- A great health insurance (depending on the country);

- Employee well-being initiatives: access to Moka Care to take care of your mental health and great offers for sports and wellness activities;

- A progressive disability and parenthood policy (1 in 6 of Qonto employees is a parent!) and childcare benefits with selected partners;

- Monthly team events.

💬 Our hiring process:

- Interviews with your Talent Acquisition Manager and future managers

- A remote exercise to demonstrate your skills and give you a taste of what working at Qonto could be like

We will send you an interview guide so you can best prepare yourself.

On average, our process lasts 20 working days and offers usually follow within 48 hours 🤞

To learn more about us:

Qonto's Blog | Les Échos I L'Usine Digitale | Courrier Cadres

To know how your personal data will be processed during your application process or to request its deletion, please click here.

Staff Site Reliability Engineer (Platform Reliability) - remote friendly

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