Technical Writer

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

None

Job Family:

Technical Documentation

Job Qualifications:

Skills:

Oral Communications, Technical Documents, Technical Writing, Writing

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

No

Job Description:

Seize your opportunity with GDIT to make a personal impact as a Technical Writer supporting the Administrative Office of the US Courts (AOUSC) Case Management Systems Office (CMSO).  GDIT is your place to make meaningful contributions to this challenging project and grow a rewarding career. 

You will help support the AOUSC CMSO in its modernization effort for one of its mission-critical applications used by U.S. district and appellate court staff and external users.  CMSO has a mature agile practice using the Scaled Agile Framework (SAFe) and supports a broad range of complex business systems which are instrumental to the AOUSC mission.

HOW YOU WILL MAKE AN IMPACT

• Support communications to include project management documentation requirements, preparing and reviewing presentations to users, stakeholders, and committees.
• Create standards for documentation to leverage across programs (e.g., project management documentation and solutions architecture documentation standards).
• Prepare operation and maintenance manuals and technical publications.
• Gather technical information, prepare written text basic projects, and help coordinate layout and manual organization.
• Research available development/engineering information such as drawings, design reports, equipment, and test specifications.
• Writing, editing, and proofreading materials for reports, manuals, briefs, proposals, instructional material, catalogs, technical publications, and software and hardware documentation provided by technical personnel.
• Arrange for word processing, duplication, and distribution of material.
• Requirements gathering and management including written and oral communication, and customer engagement.
• Edit narrative and graphic products to identify and correct grammatical formatting and logic errors and identifies logical inconsistencies.
• Apply a variety of word processing, spreadsheet, and graphics tools.
• Provide advice for the development for the process of crafting and refining ideas, cultivating sources, and developing highly complex and articulate articles.
• Collaborate closely with technical teams to deliver appropriate and highly complex content. 

WHAT YOU’LL NEED TO SUCCEED

Education and Experience

• BA/BS in English, Computer Science, Software Engineering, Engineering, or in a related discipline.
• 5+ years of experience working in an Agile Scrum environment writing technical documentation for the software product, application, or product releases.
• Experience in understanding and communicating all technical aspects of a software product to both highly technical and non-technical users.
• Experience in developing technical documentation and education materials to support user experience (user guides, integration guides, installation/configuration instructions, developer guides, etc.)
• Advanced experience specifically writing content for online help documentation, instruction materials, and user guides and manuals.
• Experience developing and implementing content using responsive design principles and technology practices.

Required Skills and Abilities Skills:

• Proven experience as a Technical Writer
• Ability to quickly ascertain and understand complex applications, diagrams, user requirements, and designs with minimal assistance.
• Demonstrated self-motivation with the ability to independently manage, prioritize multiple tasks, and identify and recommend areas for improvement.
• Ability to collaborate, build coalitions, and work effectively in a team environment as a facilitator and team member.
• Strong attention to detail, with the ability to consistently deliver high-quality documentation on time.
• Must be a self-starter, strong leader, and be able to work independently with little supervision.
• Must have exceptional written and oral communication skills.
• Experience with Microsoft Office Suite (Word, PowerPoint, Excel, etc.) or other word-processing and desktop publishing software applications.

The likely salary range for this position is $63,750 - $86,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Remote

Work Location:

USA DC Washington

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans