Account Coordinator

Red Nucleus is hiring an Account Coordinator to join our global team! This role can be based out of our US offices or can be full-time remote in the US, but candidates must be able to work EST hours.

Our purpose is advancing knowledge to improve lives. We succeed by being the premier provider of strategic learning and development, scientific advisory services, and medical communications solutions for the life sciences industry. Our global team is composed of nearly 900 full-time employees whose commitment to creativity, quality, and on-time delivery is unrivaled in our space.

At Red Nucleus, we believe in providing a rich working environment that pushes us to innovate in ways that engages our employees to be their best selves.  Our culture is about meaningful work, a true sense of community and fun.  We love to celebrate our people and we are proud to have been Internationally recognized as a “Great Place to Work".    

How You Will Contribute

In this position, you will be working with our Medical Communications team.  For more information about our team, please visit MedComms I Red Nucleus.

The Account Coordinator will be responsible for ensuring the on-time and on-budget delivery of all assigned projects. Ensures all essential project paperwork is successfully completed within the designated timeframes. Works with the scientific team to ensure full compliance with all processes. Under guidance from account managers/director, works to ensure all timelines, tasks, and operational needs are captured in weekly resourcing reports. Data management of files, timelines, and other materials.

Responsibilities include: 

• Management of all designated projects
  • Creates, maintains, and progresses all tasks in project management system under the direction of the client services lead for each account
  • Ensures this information remains current throughout the lifetime of the project
  • Develops and maintains project timeline for approval by strategic and scientific leads
  • If required, inputs, and manages information within publication database (Pubstrat, Datavision, etc.)
  • Works with client services lead to ensure that all project processes are adhered to
• Account responsibilities:
  • Assists account manager/director with scheduling internal and client status meetings
    
  • Assists with maintaining status reports for approval by account manager/director
  • Produces contact reports from all client meetings attended so that minimal changes are required by scientific team and strategic lead
  • If requested, has direct contact with the client regarding project updates
  • Attends and provides input into the account planning process
• Assisting scientific team:
  • Develop KOL profiles for potential authors and/or meeting attendees
  • Ensures all project-related expenses (such as journal purchases and permissions) are allocated to the project

About You

• Bachelor’s degree required 
• High-level of organizational and time-management skills
• Detailed oriented and focused on quality
• Ability to manage and execute a variety of projects simultaneously
• Output-oriented
• Natural starter, completer
• Excellent communication skills, both written and verbal
• Demonstrates the ability to gain the trust and respect of clients and colleagues
• Proficiency in MS Word, Excel, PowerPoint
• Ability to travel (<10%)

What You Will Enjoy at Red Nucleus

• Competitive pay, incentives, retirement, and income security programs
• Comprehensive benefits and wellness programs focused on healthy lifestyles
• Generous paid time off, employee assistance programs and flexible work arrangements
• Performance driven environment including professional development and transfer opportunities
• People first culture fostering self expression, diversity, and a growth mindset
• Celebrations! We love to celebrate service anniversaries, holidays, diversity and inclusion events, project milestones and anything else that is meaningful to our employees
• Support of the community organizations you are passionate about
• Ongoing programs and events designed to bring our global team together

Diversity, equity and inclusion are valued at Red Nucleus and we believe we have a shared responsibility to provide equal opportunity and foster an inclusive spirit.  We do not discriminate on the basis of race, color, national origin, religion, caste, sexual orientation, gender, age, marital status, veteran status, or disability status.

To learn more about working at Red Nucleus, please visit Careers I Red Nucleus.

#LI-TE1