Systems Administrator - REMOTE within Colorado

Our Client is actively seeking multiple Systems Administrators to support IT Infrastructure Projects and Operations for their organization. This position sits REMOTE within Colorado. 

Primary Job Duties:
Security Vulnerabilities Patching and Application Updates and Deployments 80%
This position assists in providing technical support to Security Vulnerabilities. Patching and Application Patching and Deployments which includes the use of IT's incident/change order system and the following activities:

• Assist in the mission and support of the Tanium application and systems. 
• Monitor and follow up on assigned incidents/problems/change requests
• Follow up on resolved/closed tickets to ensure customer satisfaction
• Provide support for hardware and software issues over the phone, in person and/or remotely
• Provide resolution and assistance for operating systems for Windows Server and Linux based systems
• Provide resolution and assistance for Physical and Virtual servers
• Deploy new or rebuilt computers and technology equipment based on IT and agency security and operational policies
• Support software  and hardware patching, updating and deployments
• Assist with collaborating with Network, Application, Database and Server teams to resolve issues for assigned agencies.
• Provide after-hours support for patching and updating security vulnerabilities and updates to applications
• Be able to respond to urgent security incidents as they arise during business hours and outside business hours.   
• Receive and/or log service incidents into ticketing system.  Reassign incident tickets related to other Information Technology Groups for further support
  

IT and Customer Service Management - 10%
This position follows the established IT Change Management (RFC) process.

• Use established tools to track hardware and software assets.
• Assist with informing/sharing new documentation/information with appropriate IT groups.
• Assist in ensuring systems are patched and updated using Tanium in accordance with IT policies and procedures.
• The position assists with making recommendations to the compliance teams and leadership in regard to when to upgrade certain software packages, hardware driver packages and security vulnerabilities within a maintenance time schedule.
• Due to the distributed environment, certain remote locations within various agencies may require onsite visits. The position assists with determining whether a particular hardware driver package or hardware firmware updates may require onsite visits to remote locations. 

Organizational and Project Commitment - 5%

• The position assists in implementing projects for IT. This includes participating in team meetings and implementing project tasks and time tracking.
• Attend and complete all internal IT provided training and take advantage of professional development with manager approval.
• Share new knowledge or skills in form of mini training sessions with the team.
• Some legacy software might not install on newer systems. The position will assist in researching compatibility mode and if feasible will install the software using the mode recommended by the OS.

Other Duties as Assigned - 5%

• This position may require additional duties related to technical debt.  Requiring the decommissioning of servers. 

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
MINIMUM QUALIFICATIONS:

Education and Experience:

A minimum of three (3+) years of experience as an IT professional which must include a minimum of three (3+) years’ experience as a systems administrator within a Windows or Linux environment.

Experience in IT controls, Cyber (NIST or CIS), HIPAA, PCI, or security compliance.

Preferred Qualifications:

• Experience in a professional, large enterprise-level environment (100+ servers), as a dedicated Systems Administrator.
• Some experience with Linux operating systems.
• Experience managing both on premise and familiarity with cloud environments.
• Real-world, hands on experience with at least one Cloud based environment (AWS - Preferred, Azure or GCP).
• Scripting experience in Powershell, 9293 Eastbash and python.
• Ability to participate in an on-call rotation.
• Experience with central system administration and monitoring tools such as syslog, puppet, Splunk.
• Understanding of system hardening through group policy management and security concepts from a system administration perspective.
• Experience with Google Apps in a professional environment.
• Experience with Crowdstrike, Tenable, or Tanium
• Certifications: ITIL, CompTIA Security +, GIAC Global Information Assurance Certification from SANS Institute, CISSP, CISA and/or CISM.

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.