Offer summary

Qualifications:

5+ years of consulting experience, Background in utilities, Experience in organizational change management, Strong skills in stakeholder engagement and communication..

Key responsabilities:

Develop and implement OCM strategies to drive adoption and engagement.

Conduct change impact assessments and identify risks.

Design stakeholder engagement plans and ensure alignment across teams.

Create communication materials to support change initiatives.

Welcome to AxiametricsSpecialist provider of Utility and Telco billing consultants and end to end solutions. Oracle CC&B, C2M, CSS and Salesforce Consulting Services for Utilities. BRM, ECE, CS Core, OSS, BSS for telecoms, we are expert in providing the very best talent to many of the UK, USA and Europe’s small, medium and large-sized utility and Telecommunications companies. Whether it’s contingency-based Contract hires, permanent placements, fixed price Utility project support and implementation delivery, or through our new direct hire model providing clients with online access to an approved IT talent pool, we’re always one step ahead in ensuring you have quick, cost-effective and efficient access to the very best Utilities and Telco talent in the market place.

Job description

Adoption Services / OCM Consultant (Years of Experience: 5+ years)

Develop and implement OCM strategies and plans that drive adoption, engagement, and business readiness.
Conduct change impact assessments to identify affected stakeholders, potential risks, and mitigation strategies.
Design and execute stakeholder engagement plans ensuring alignment across leadership and impacted teams.
Create and deliver communication plans and materials to support change initiatives.
Define and measure change success metrics (e.g., adoption rates, employee readiness, etc.).
Identify and address resistance points, ensuring smooth transitions and user adoption.
Drive continuous improvement by capturing lessons learned and best practices for future change initiatives.