Broker Assistant

Job Title: Broker Assistant

Company: GOTEAM

Work Set-up: Permanent Work from Home

Shift: Dayshift (6AM-3PM PH Time)

Salary: 50,000.00

GoTeam is looking for a Mortgage Broker Assistant to join our dynamic team supporting a leading mortgage brokerage based in Australia. We are seeking a detail-oriented individual to take on diverse responsibilities in a fast-paced environment, ensuring the smooth flow of processes from application to settlement.

What You Will Do:

• Confirming commission payments and categorizing files as 'settled' upon payment
• Managing the application process and liaising with clients for outstanding documentation
• Ordering valuations and following up on valuation orders
• Coordinating pricing and scenarios with lenders
• Handling loan documentation, solicitors, and account setup
• Overseeing post-settlement activities such as pricing, switching, and retention pricing
• Monitoring the pipeline and ensuring timely progression of applications
• Collaborating with various stakeholders to ensure seamless post-approval to settlement processes
• Providing support in day-to-day operational tasks to ensure efficient workflow

Skills and Qualifications:

• At least 1 year experience working as a Broker Assistant for an Australian Mortgage Brokerage firm
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal abilities
• Ability to manage multiple tasks and prioritize effectively
• Familiarity with mortgage or financial services industry is a plus
• Proficiency in using relevant software and applications for loan processing and documentation

Your Benefits:

• We don’t just give you a laptop, we give you an extra monitor—because two screens are better than one.
• You’ll get HMO coverage from day one—not just for you, but also for a dependent (yup, private room benefits included).
• Friday lunches and snacks!
• Ever needed legal or financial advice? Well, now you and your family can access it—on us.
• Salary finance platform for personal loans, because we’re here to help you, even with the tough stuff.
• P1,000,000 life insurance coverage—because we’ve got your back.
• Leave credits above industry standards, including additional client-specific leave entitlements.
• The little things? We’ve got you covered: welcome gift, monthly lunch with CEO updates, talent nights, gratitude celebrations, and more.
• And yes, how does a trip for two to Bali sound? Referral bonuses can take you there.

Your Family’s Benefits:

• Mental health support for your family, 24/7, because we care about them too.
• Preventive care like health education, diet counseling, and wellness sessions—available for four family members.
• Free telemedicine for your family, because we know life doesn’t wait for appointments.
• Personal invites to family events, with prizes up for grabs—because life is about more than just work.

About Us

Company Name: GOTEAM

Achievements:

• Consistently raising the bar in employee engagement with an 85% score—outperforming global and US averages significantly.
• Certified as a Great Place to Work for four years running—demonstrating our commitment to excellence.
• Over 1,000 employees strong, with ambitious plans for growth.

Culture:

• Innovation isn’t just part of the job—it’s the job. We celebrate diversity and create an environment for personal and professional growth.

Mission:

• Our mission is bold and simple: provide 100,000 people with free AI certification through the Vjal Institute, fueling the future of innovation.

Location:

Headquartered in the Philippines, with ambitious plans to expand globally by 2025.