Offer summary

Qualifications:

Strong understanding of influencer marketing and social media platforms., 1-2 years of experience in digital marketing or influencer marketing., Excellent listening skills and ability to communicate complex ideas clearly., A diploma or degree in Marketing, Communications, or a related field is preferred..

Key responsabilities:

Develop and grow client accounts by identifying new opportunities and enhancing satisfaction.

Build and nurture long-term client relationships, acting as a trusted advisor.

Collaborate with internal teams to execute impactful influencer marketing campaigns.

Oversee project management, ensuring timely delivery and monitoring campaign progress.

Job description

This is a remote position.

Our client is an award winning and leading influencer marketing agency based in Singapore. They are seeking a dynamic Influence Strategist from Malaysia to join their team.

This role blends the strategic elements of business development with the operational rigor of account management, focusing on building and nurturing client relationships while delivering exceptional influencer marketing campaigns.

The ideal candidate will possess a deep understanding of influencer marketing, excellent listening skills, and the ability to dive beneath the surface of client concerns to uncover core needs. They will be organized, disciplined, and proactive in addressing challenges, not just taking orders.

Key Duties and Responsibilities

Client Success Development:

Develop and grow accounts by identifying new opportunities, proposing innovative
strategies, and enhancing client satisfaction.
Identify and capitalize on new business opportunities

Client Relationship Management:

Build and nurture strong, long-term relationships with clients, acting as the main
point of contact and trusted advisor.
Understand and anticipate client needs by asking probing questions, listening
actively, and going beyond surface-level concerns.
Consistently communicate with clients via email, phone, or WhatsApp to address
concerns and provide clarity.

Campaign Strategy and Execution:

Collaborate with internal teams to develop and execute creative and impactful
influencer marketing campaigns.
Follow and adapt to fit specific client briefs, ensuring content is relevant and tailored to the client's goals.
Identify and propose suitable influencer profiles and construct content angles that
resonate with the target audience.

Project Management:

Oversee the planning, scheduling, and execution of campaigns, ensuring timely delivery of key milestones.
Maintain an organized workflow, managing multiple projects simultaneously with
consistency and discipline.
Monitor campaign progress, track metrics, and ensure that financial objectives are met.

Requirements

A strong understanding of influencer marketing and social media platforms.
Excellent listening skills with the ability to read between the lines and delve deeper into client conversations.
A creative and analytical mindset with a focus on driving results and achieving benchmarks.
Exceptional organizational skills with a consistent and disciplined approach to managing projects.
Proficiency in written and verbal communication, with the ability to convey complex ideas clearly and effectively.
A diploma or degree in Marketing, Communications, Digital Marketing, or a related field is preferred but not required.
1-2 years of experience in digital marketing or influencer marketing
Experience with managing influencers and influencer marketing campaigns beyond Malaysia, e.g. Singapore, will be ideal
Be comfortable to follow Singapore working days (Mondays - Fridays) and hours (9am - 6pm, SGT), and Singapore public holidays.
Based in Malaysia