Cloud Systems Engineer

About Us

TherapyNotes is the go-to superhero for behavioral health Practice Management and EHR software! Our top-notch SaaS solution handles scheduling, billing, documenting, telehealth, and more so clinicians can focus on awesome patient care.

We're a dynamic team of pros who love to innovate and push the envelope, keeping our software cutting-edge. Join us, and let's revolutionize behavioral health software together while making a real difference!

Position Description

TherapyNotes is searching for a Cloud Systems Engineer to join our growing team of cloud-first technology enthusiasts.  The right candidate has an acute attention to detail and an inquisitive mind to challenge the status quo. 

Responsibilities

• Identify and champion opportunities to automate Infrastructure using Terraform and Ansible, script repetitive tasks, move legacy workloads into Kubernetes and write excellent documentation.
• Support and improve the engineering platform and Continuous Integration/Continuous Deployment pipeline containing technologies such as Azure PaaS, Kubernetes/Docker containers, GitHub, GitHub Actions, Jenkins, Octopus, and more
• Discovers and architects automated solutions to manual or inefficient processes and procedures
• Provides escalated technical guidance and support to other technology teams throughout the organization
• Improve site reliability through the implementation of detailed telemetry, based on leading and trailing indicators
• Ensure all solutions and operational activities adhere to the security and operating policies established by the organization
• Identify opportunities for improving service delivery or the health of the environment through process improvement and/or continual development of documentation and runbooks
• Provides on-call coverage for IT operational support and other duties as required

Requirements

• BS degree in Information Systems, Engineering, or equivalent work experience
• Expert with Infrastructure as Code (IaC) strategies using Terraform, configuration management such as Ansible and any scripting language such as Python, Bash, Powershell and Golang
• Expert in cloud-based compute, storage, and containerization solutions (Azure & Kubernetes preferred)
• Expert in Microsoft technologies such as Azure IaaS and Windows Server Core/2019+
• Expert in Linux server systems administration such as RedHat, Ubuntu, CentOS, and Debian
• Expert in traditional and PaaS web application technologies such as Azure Web Apps, IIS, application load balancing
• Proficiency with the Agile methodology, DevOps, Scrum, ITSM and/or ITIL principles

Benefits

• Competitive salary - $100,000-120,000/year
• Employer sponsored health, dental, vision, life, and disability insurance
• Retirement plan with company contribution
• Annual company profit sharing
• Personal development/training budget
• Open, collaborative work environment
• Extensive 2-week onboarding plan
• Comprehensive mentorship program

Equal Opportunity Employer Statement & Applicant Rights
TherapyNotes LLC is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status under federal, state, or local law. We are committed to providing a workplace free of discrimination and harassment.For more information about your rights under federal employment laws, please review the following:

• Know Your Rights: Workplace Discrimination is Illegal
• Family and Medical Leave Act (FMLA): Employee Rights Under FMLA

If you require a reasonable accommodation during the application process, please contact humanresources@therapynotes.com.

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3/21/2025