Offer summary

Qualifications:

Proven experience in file management, data entry, or administrative roles., Excellent attention to detail and organizational skills., Strong written and verbal communication abilities., Proficiency in Canva and similar design tools..

Key responsabilities:

Create and maintain job files for projects, ensuring all necessary documents are included.

Perform quality checks on job files to ensure accuracy and adherence to company standards.

Communicate with customers through inbound and outbound calls.

Develop creative designs for digital and print media assets.

Job description

Position Title: Virtual Assistant

Work Set Up: Work from Home

Schedule: 3:00 PM - 12:00 AM PH Time

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

We are seeking a highly organized Virtual Assistant to manage job files, ensure data accuracy, and support seamless project coordination. Responsibilities include creating, updating, and maintaining files, verifying project details, and performing quality checks. The role also involves customer communication and designing digital and print media assets. Strong attention to detail, multitasking skills, and adherence to company standards are essential.

What You'll Do:

Create new job files for each assigned project or assignment, ensuring all necessary documents and information are included
Organize and maintain job files in a systematic and efficient manner, ensuring easy retrieval and access to information by relevant stakeholders
Accurately enter and update project-related data into job files, including project details, specifications, schedules, milestones, and any other relevant information
Collaborate with various departments, teams, and individuals to gather and verify project information, ensuring comprehensive and up-to-date job files
Perform regular quality checks on job files to ensure accuracy, completeness, and adherence to company standards and procedures
Regularly review and update job files, removing outdated or irrelevant information and adding new documentation as required
Maintain records of job file activities, including file creation, updates, and document revisions
Adhere to company policies and procedures regarding data protection, confidentiality, and information security while handling job files
Identify opportunities for process improvement and suggest enhancements to streamline job file creation and management procedures
Provide guidance and support to team members on job file creation best practices, ensuring consistent adherence to standards across the organization
Inbound and outbound calling to customers
Develop creative designs for digital and print media, including social media posts, website assets, brochures, advertisements, and presentations

What We’re Looking For:

Proven experience in file management, data entry, or administrative roles
Excellent attention to detail and organizational skills
Strong written and verbal communication abilities
Ability to work independently and collaborate effectively in a team environment
Strong commitment to confidentiality and data security
Proficiency in Canva and other similar tools

Why You’ll Love Joining the CO Fam!

At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup --it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.

Here’s what’s in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, it’s not just about work -- it's about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!

Required profile