Offer summary

Qualifications:

Enrollment in a post-secondary institution, preferably in Business, Marketing, Commerce, or Administration., Bilingual in English and French is required., Demonstrated customer service skills with high attention to detail., Strong communication and interpersonal skills, along with knowledge of Microsoft Office Suite..

Key responsabilities:

Answer customer calls and emails, triaging inquiries as needed.

Record customer interactions accurately in the CRM system.

Input parts and appliance orders, ensuring timely processing and delivery.

Assist in creating sales support materials and develop weekly sales reports.

Job description

POSITION  

Customer Service and Sales Support (Summer position)

ORGANIZATION 

Unique Appliances

LOCATION  

Remote (Office in Oakville, ON )

Are you looking for a UNIQUE summer position that is both challenging and rewarding?

What we Offer

Full-time hours, Monday to Friday from 9 am-5 pm (EST)
$20/hour
The opportunity to work alongside and learn from established professionals in their field

About the Company

Unique’s 50+ years of engineering and manufacturing industry-leading appliances, Unique has modernized the off-grid kitchen with our line of truly “Unique” battery ignition propane & solar DC appliances. In addition, an extensive line-up of stylish convection gas ranges and matched pair retro appliances in a variety of sizes and colours to choose from.

We are currently looking to bring on a Summer Students to provide support to both our Sales and Customer Service teams. This position is to start as soon as possible and will end on August 29, 2025.

Job Duties:

Answering customer calls and emails and triaging as required

Responding to dealer location inquiries and other general inquiries

Answering basic tech support questions

Accurately recording customer interactions in CRM system

Inputting parts and appliance orders, ensuring they are processed according to customer requirements and delivered on time

Developing and delivering a weekly sales reports

Assisting with the creation of sales support materials

Providing support to other departments such as Marketing and Supply Chain/Logistics as required

Requirements:

Enrollment in a post-secondary institution (Business, Marketing, Commerce or Administration would be an asset but not required)

Bilingual in English and French

Demonstrated customer service skills and a high attention to details

Strong communication and interpersonal skills

Knowledge of Microsoft environment, especially MS Office Suite

Ability to apply time-management skills in a dynamic environment, including high organizational skills.

Familiarity with cloud-based ERP and/or CRM systems would be an asset

Please inform us if you require any accommodations during the hiring process. Please note that only those candidates selected for an interview will be contacted

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