Tier I Field Service Technician

ECAM SECURE X Stealth Monitoring (a GardaWorld Company) is the pioneer and industry leader in the manufacture of outdoor video surveillance equipment and video monitoring for over 15 years. Video monitoring is one of the most important investments a company can make to protect assets, employees, and customers. Headquartered in sunny Long Beach, CA we are an established, stable and busy company poised for rapid growth.

The Role:
Lead the charge to what make this Company “tick” with our customers-design, install, service, test and maintain all of our state-of-the-art Mobile Surveillance Units (MSUs), CCTV, alarm and related equipment in the field with a positive ECAM can-do attitude!

What We’re Looking For:

• Assure that MSUs and commercial sites under maintenance agreements are in perfect working order, clean and properly documented. Conduct preventative maintenance on a weekly basis
• Work with operations personnel to ensure that all projects are completed on time and on budget.
• Assist subcontractors, installers, project coordinators, engineering manager and salespersons with site surveys.
• Maintain regular updates with branch staff.
• Prepare daily activity reports.
• Maintain high level of knowledge in mobile surveillance and other related technologies.
• Prepare and maintain MSU and job site inventory records.
• Maintain a good, positive relationship with clients.

A Few More Talents:

• Assure that Account Executives and branch personnel are informed of any and all issues on customer sites.
• Transport MSUs to, from and around customer sites.
• Conduct reviews of video files as requested by operations or clients; assure that operations is aware of all requests to review video files.
• Strong verbal, problem-solving and follow-up skills with the ability to coordinate and perform several tasks simultaneously
• Working knowledge of wire types and sizes
• Knowledge of good practice standards in using manual or electric hand tools
• Good understanding of LAN systems as a part of an overall security installation.
• Ability to write routine correspondence, including logs and reports.
• Excellent communications skills

What You’ll Need to Bring to the Table:

• High school diploma, plus vocational training or equivalent.
• Must have valid drivers license and meet company driver requirements
• Must be able to drive and travel up to 75% of the time.
• May be required to hold and continue to meet the requirements for any applicable state license for security company employees
• One year’s experience in CCTV or alarm installation.
• Technical background in CCTV, access control and security; understanding of basic electricity (low voltage) and electronics.
• Strong understanding of job safety practices.
• Microsoft Office applications, Microsoft Internet Explorer, and have the propensity for achieving a high level of skill in the various software applications
• Ability to work independently, as well as within a team, and with limited resources.
• Pass all hiring requirements, including background, drug test

The Physical Part:

• Must be able to maintain concentration, visual acuity, and alertness for long periods of time.
• Must have manual dexterity to manage telephones and computer equipment simultaneously and with respect to other duties.
• Must be able to lift 50 pounds, move and respond.
• Heights should not bother you

What Makes Us Smile at ECAM:

• Great medical, dental, vision insurance
• Flex Spending Accounts
• 401K match!
• Generous PTO
• Company vehicle for work/travel
• Perks At Works and other Company Discounts
• We enjoy promoting from within the ranks!

ECAMSECURE X Stealth Monitoring, a GardaWorld Company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Compensation$26 - $30/hr