Senior Underwriting Consultant

Company: CLIC 
Department: Underwriting
Employment Type: Regular Full-Time 
Work Model: Remote 
Language: English is required, French is an asset 
Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our Client Services team aspires to create a seamless and personalized client experience. Our professional, agile and knowledgeable team works collaboratively to understand and anticipant the needs of our clients, helping our organization to grow. We foster open communication and think innovatively to find mutually beneficial solutions for our clients.

The Senior Underwriting Consultant is an expert technical underwriting resource for all underwriters and claims consultants. This role will act as a field management liaison and make critical decisions, balancing business decisions against mortality/morbidity assessments, while reviewing escalated issues pertaining to New Business applications and policy changes. This includes negotiations with reinsurers, where required as well. This role also supports a training environment which encourages the development of exceptional skills by all underwriters in New Business Services. This individual will also be required to work on a number of New Business related projects.

How you will create impact:

• Be available as an expert resource for all members of the underwriting team, providing exceptional decisions on life and living benefits pending applications and policy changes where there exists a need for in-depth technical knowledge
• Provide exceptional business decisions, effectively weighing mortality considerations against marketing issues and by consulting with reinsurers
• Be available as an expert resource to the life claims personnel, when technical underwriting decisions are required; review contentious policy claims and correspond with reinsurers as required
• Work closely with NBS Risk Manager to represent New Business at Product Development meetings and provide input from an underwriting perspective; also review new product specifications from an underwriting perspective and provide feedback to Risk Manager and Product Development steering committee
• Provide input regarding updates to procedures to underwriting trainer; this includes updates to underwriting manuals, resource guides, field risk guides and Life Pages
• Facilitate underwriter training sessions and case clinics in collaboration with trainer and underwriting manager to enhance underwriter knowledge, keep underwriters current on industry trends, and ensure consistency of Co-operators underwriting philosophy and decisions
• Investigate and resolve all cases escalated from senior field partners
• Ensure all contentious underwriting situations are investigated and resolved, by balancing the best interest of our clients against mortality/morbidity controls, underwriting guidelines and reinsurance treaty rules

How you will succeed:

• You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.   
• You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions. 
• You have strong communication skills to clearly convey messages and explore diverse points of view.  
• You build trusting relationships and provide guidance to support the development of colleagues. 

To join our team:

• Post-secondary education-University or College
• Completion of FALU or FLMI designation or actively working towards
• Exceptional medical, non-medical and financial underwriting skills
• Demonstrated decision making, communication and interpersonal skills are necessary
• Excellent oral and written communications skills
• Proven organizational and multi-tasking abilities in a high volume and rapidly changing environment

What you need to know:

• You will travel regularly. 
• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected Salary Range: $88,838 -- $148,063
*The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

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