Patient Accounts Representative
Offer summary
Qualifications:
High school diploma or equivalent required., Minimum of 2 years of experience in patient billing or a related area., Coding Certification is preferred., Strong analytical and communication skills are essential..Key responsabilities:
- Research, analyze, and reconcile patient account receivables and claims processing.
- Process claims and patient statements, including coding and data entry.
- Serve as a primary resource for patient and payer inquiries regarding account balances.
- Assist in training and mentoring team members within the department.
Job description
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job Title
Patient Accounts Representative
Location
Cleveland
Facility
Remote Location
Department
CCHS RCM Admin-Finance
Job Code
B1504W
Shift
Days
Schedule
8:00am-4:30pm
Job Summary
Job Details
Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.
This role is essential to the ongoing organization within the Cleveland Clinic Finance Department, allowing you to use your skills to make a difference in patients, the community and beyond.
A caregiver in this position works days, 8:00am—4:30pm.
A caregiver who excels in this role will:
Research, analyze and reconcile patient account receivables, refunds, claims processing, patient statements and revenue cycle management.
Process claims and patient statements including claims generation, coding, data entry, edits and follow-up.
Maintain and apply knowledge of current requirements relative to managed care contracts, Medicare, Medicaid, Worker's Compensation, and departmental policies regarding uninsured payers and discounts.
Evaluate accounts and prepare adjustments to refund payments and correct discrepancies as necessary.
Serve as a primary resource for responding to patient/payer inquiries regarding account balances and claim status.
Assist with orienting, training and mentoring team members.
Minimum qualifications for the ideal future caregiver include:
High school diploma or equivalent
2 years of experience in patient billing or related area
Preferred qualifications for the ideal future caregiver include:
Coding Certification
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
Ability to communicate and exchange accurate information.
Ability to perform work in a stationary position for extended periods.
Ability to work with physical records or operate a computer or other office equipment.
In some locations, ability to travel throughout the hospital system.
In some locations ability to move up to 25 lbs.
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
Required profile
Experience
Other Skills
- Teamwork
- Communication
- Problem Solving
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