ABOUT UA/UNIFORM ADVANTAGE BRANDS
For over 39 years, UA Brands has been synonymous with fashion-forward specialty apparel for the medical and culinary professions. We are proud to support our valued customers - true heroes giving back with every shift. Our culture includes a long history of philanthropy and
community support. Our strong values and unique culture are built on collaborating not merely as coworkers, but as family and friends. From the beginning, we provide candidates an authentic look into how UA Brands embraces their skills and perspectives, all in ways that continue to set us apart.
As part of our expansion plans as a growing global organization, Costa Rica was chosen to open a Shared Services Center, which started operations in December 2020. While our Costa Rica business office is based in the beautiful and sunny province of Heredia, at a convenient We Work building with wonderful co-working space, most of our global team members in Costa Rica are able to work exclusively from home.
ABOUT THE ROLE
We are seeking a detail-oriented and highly organized Marketing Coordinator to support our marketing initiatives across email, SMS, and e-commerce campaigns. This role will be responsible for coordinating digital marketing activities, ensuring campaign accuracy, maintaining database hygiene, and assisting in marketing planning and reporting. Additionally, the Marketing Coordinator will help manage campaign launches on our e-commerce platform, SFCC (Salesforce Commerce Cloud), ensuring alignment of assets and execution. The ideal candidate is proactive, highly organized, and comfortable working cross-functionally to keep marketing efforts on track.
WHAT YOU’LL DO
- Email & SMS Marketing Coordination: Coordinate email and SMS marketing campaigns from planning to execution. Proof and ensure accuracy in all email campaigns, including promotions, content, headers, footers, and source codes. Coordinate our retail email marketing activities. Proof and ensure the accuracy of the email campaign including correcting promotions, content, header, footer, and source codes. Conduct an A/B subject line test with the intent to optimize the open rate. Ensure the accuracy, growth, and hygiene of our retail email databases.
- Email & SMS: Conduct A/B subject line testing to optimize open rates and engagement.
- Email & SMS: Monitor and maintain the accuracy, growth, and hygiene of retail email databases.
- E-Commerce Campaign Coordination: Support campaign launches on our e-commerce platform (SFCC) by planning and aligning required assets.
- E-Commerce Campaign: Work closely with the merchandising, creative, and marketing teams to ensure all elements (banners, promotions, product placements, etc.) are prepared for live campaigns.
- Maintain a campaign launch calendar to ensure smooth execution and coordination across teams. Serve as a liaison between marketing, merchandising, creative, and other cross-functional departments to ensure seamless execution of campaigns.
- Marketing Reporting & Data Analysis: Collect, analyze, and summarize sales and marketing performance data. Monitor and report on key performance metrics for retail email, retail sales, catalog sales, and e-commerce promotions. Provide actionable insights based on data trends to optimize marketing strategies.
WHAT YOU’LL BRING
- Bilingual (English & Spanish) is required for this position. Must demonstrate the ability to read, speak, and write in English.
- Bachelor’s degree in Marketing, Public Relations, Project Management, Business, Merchandising, or a related field.
- Experience with Salesforce Commerce Cloud (SFCC) is a plus.
- Experience with Listrak is a plus. Experience using analytics tools (Adobe Analytics preferred) is a plus.
- Experience using analytics tools (Adobe Analytics preferred) is a plus.
- Strong attention to detail and ability to proofread marketing materials with accuracy.
- Strong analytical skills with experience in reporting and data analysis.
- Excellent organizational and communication skills, with the ability to multitask in a fast-paced environment.
- Experience working with cross-functional teams, including creative and merchandising teams.
WHERE YOU’LL WORK
REMOTE – Work from Home
Have workplace flexibility - you’ll work exclusively from the comfort of your home with no commute! Remote employees are expected to be online and available during the core business hours for their team. Company computer equipment is provided for business use.
PLENTY OF BENEFITS TOO
UA BRANDS offers a full range of benefits that addresses both your health and financial needs.
- Private medical insurance
- Life insurance
- Employee Assistance Program – self-care and support for life’s everyday challenges
- Continuous remote work
- Paid vacations
- Holiday Pay
- Social Security coverage (CCSS)
- Workers Insurance coverage (INS)
- Referral Program - Get paid to work with Friends
- Regular Recognition, Social Activities, and Events – Mandatory Fun
UA IS AN EQUAL OPPORTUNITY EMPLOYER
As an employee of any UA Brands division, you will be part of an established and dynamic organization. We believe that success starts from within, and we are seeking individuals who thrive in an environment that encourages and supports self-management. To provide equal employment and advancement opportunities to all individuals, employment decisions at UA Brands will be based on merit, qualifications, and abilities. UA Brands does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. UA Brands will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.