NovaKid - online-school for children 4 -12 years old, in which children remotely learn English language with natives from the US and the UK. Our customers come from more than 40 countries all over the world. We have 80K+ students and 3K+ teachers. We are proud of our international team of over 400 Novakiders.
We are looking for the client support manager with knowledge of Turkish at the advanced / bi-lingual level.
Duties:
Support users in Turkish, solving problems that arise during the lesson. Resolving complex cases in chat or by calls
Assisting with translations into Turkish (instructions, clients’ responses templates etc)
Assisting with Non Assisted Support (chat bot)
Conditions
Remote work, you can work from almost anywhere
Full time work - 40 hours per week (one working day on weekend)
Interesting project, please contact us!
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