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Customer Service Specialist for a Trading Platform Company in the US (Home Based Full Time)

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Proficiency in data entry applications such as Excel and Airtable., Strong organizational skills to maintain records and track assignments., Ability to communicate effectively for scheduling and coordination tasks., Experience in customer service or related fields is preferred..

Key responsabilities:

  • Perform data entry tasks using designated applications.
  • Assist in scheduling and coordinating staff for job assignments.
  • Support customer service efforts by addressing scheduling issues.
  • Work with management to ensure operational efficiency and manage accounts.

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Virtual Coworker Scaleup https://virtualcoworker.com/
201 - 500 Employees
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Job description

• Perform data entry tasks via designated applications (e.g., WhenIWork, Excel, Airtable).

 Assist with scheduling and coordinating staff for various job assignments via text message.

 Support customer service efforts, including coordinating staff for events and addressing scheduling issues.

 Work closely with the manager to manage accounts and ensure operational efficiency.

 Maintain organized records and track staffing assignments.


Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Record Keeping
  • Customer Service
  • Scheduling
  • Organizational Skills
  • Communication

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