Road Service Technician at Scandinavian Building Services

Scandinavian Building Services has been a Canadian leader in retail and commercial cleaning for the last 60 years. Starting as a small family owned and operated business in Edmonton Alberta in 1982 to offering full service janitorial and building maintenance across Canada today. We attribute our success to staying true to our core values of Service, Motivate, Respect, and Connect. As we continue to grow we are looking to add a Road Service Technician to the Scandi Family!

Please note training for this role will include flying out to Calgary for one week.

What’s in it for you:

• Awarded one of Canada’s Best Managed Companies: We’re committed to a high level standard of excellence for both clients and our Scandi Family.
• Growth Opportunities: A place to hang your hat. We want our employees to grow with us long term.
• Stability and Job Security: Even through tough economic times we’ve continued to steadily grow, and we aren’t slowing down any time soon. With a strong national presence across Canada
• Family First Culture: We are and have always been a family owned and operated business. We have family friendly events year-round and affectionately call our team members the Scandi Family.
• Benefits: We offer a comprehensive medical and dental plan as well as personal days off.

What your day to day will look like:

This is a very autonomous role that will work remotely and be on the road 100% of the time. The company van will act as your traveling office and warehouse. Business hours are Monday to Friday 8am – 4:30pm. You will be reporting directly into the National Service Manager.

• Service calls; Complete service calls and work orders as requested including accurate labour costs, data entry, issuing and tracking inventory, transporting equipment, repairing machine issues, and maintaining/ refurbishing used equipment when necessary.
• Maintenance; Ensure service van is in safe operating condition. Restock inventory in van as necessary ensuring adequate parts and tools levels.
• Reporting; Update and maintain accurate records of inventory, work orders, equipment, and maintenance schedules.
• Inquiries; respond in a timely manner to all inquiries and provide information regarding the status of repairs and equipment.
• Travel; 40% local travel and 60% travel larger region within a 250KM radius. Flexibility to respond to business needs which may include 10% overtime a month.

What you’ll need to succeed:

• Must have 1-3 years of experience in mechanical, maintenance, or repair roles.
• Maintain a valid drivers license in good standing to operate company van.
• Tech savvy with the ability to easily navigate computer systems and technologies. Ability to comprehend service manuals and schematics for all service equipment.
• Establish and maintain strong working relationships with all clients, internal departments and vendors. Ability to deal diplomatically with different personalities and present professionally at all times.
• Ideal candidate is a self starter lone wolf that enjoys being on the road, great with clients, and a knack for servicing/ repairing equipment.

What you can expect for our interview process:

• 20 minute preliminary phone interview with our Recruiter
• 20-40 minute assessment (depending on optional practice questions or breaks)
• 30 minute MS Teams video interview with the Hiring Manager and direct Supervisor for the role

At Scandinavian Building Services we are an equal opportunity employer who values a diverse workplace. We recognize the strength that comes from different experiences, backgrounds and perspectives and welcome all candidates to apply. We feel it is important that all people have access and opportunity to be employed, to be valued and to be respected.