Instructional Support Specialist

About ELVTR

ELVTR is a premier online education platform offering live courses taught by top executives from globally recognized companies. We are redefining online education by delivering elite-level learning experiences and innovative courses designed for career growth.

As we continue to expand, we are looking for an Instructional Support Specialist to join our Instructional Design Team. 

This is a full-time remote position open to candidates based anywhere in South Africa.

Position Overview:

We are seeking an Instructional Support Specialist to join our dynamic team at ELVTR. This role is perfect for a detail-oriented, organized, and proactive individual looking to make an impact in online education. As an Instructional Support Specialist, you will play a critical part in preparing, maintaining, and enhancing our course materials, working closely with Instructional Designers and instructors to ensure smooth content delivery. This entry-level position offers a unique opportunity to grow within the company, with a potential path to become an Instructional Designer based on performance and dedication.

This job is for you if you are:

• A highly organized individual with strong project and time management skills.
• Fluent in English
• An energetic, friendly, and easy-going person who thrives in a collaborative environment.
• A quick thinker with a high level of cognitive ability to grasp diverse topics and effectively support content organization.
• Motivated to grow in the field of instructional design and eager to learn from experienced professionals.

Key Responsibilities:

• Course Material Preparation: Assist in creating and organizing course materials, such as slide decks and assignment templates, ahead of course launches.
• Milestone Tracking: Monitor key project milestones and deadlines to ensure all tasks are completed on schedule.
• Onboarding Support: Help instructional designers onboard new instructors, coordinating documentation and facilitating smooth transitions.
• Content Organization: Maintain well-organized syllabus drafts, course structures, and assignment details for easy access and updates.
• Communication Management: Serve as a liaison between instructors and instructional designers, keeping communication clear and consistent.
• LMS Support: Collaborate with content curators to ensure all course materials (e.g., links, slides, and assignments) are uploaded to the Learning Management System (LMS) in a timely manner.
• Query Handling: Assist in managing instructor and student questions related to course logistics and troubleshooting.
• Documentation Maintenance: Keep course development databases and records up to date and well-organized.
• Course Rerun Assistance: Track rerun schedules and help update materials as needed for future sessions.
• Process Improvement: Identify opportunities to streamline processes and enhance efficiency in course management and preparation.

Requirements

• Proficiency in English 
• Strong organizational and time management skills.
• A proactive attitude and a willingness to take initiative
• Enthusiasm for online education and a desire to grow within the field of instructional design.

• Friendly and approachable demeanor.
• A natural curiosity and eagerness to learn.
• Familiarity with Learning Management Systems (LMS) or online course delivery is a bonus.

Benefits

What we offer:

• Competitive salary and performance-based bonuses.
• Comprehensive benefits, including gym membership reimbursements, mental health support, generous vacation, and complimentary access to all ELVTR courses.
• A flexible remote work environment with a schedule that fits your needs.
• Clear opportunities for career advancement and professional development.

Why Join ELVTR:

• Work in an environment that values creativity, experimentation, and collaboration.
• Play a key role in shaping the future of online education.
• Access ongoing learning opportunities and career development resources.

Join Us:

If you’re ready to be a part of creative environment, apply now.

Due to the high volume of applications, we will only contact candidates selected for the next steps. We appreciate your interest and look forward to reviewing your application.

ELVTR is committed to equal opportunity employment and fostering a diverse, inclusive work environment, whether you join us as an employee or a contractor.