Offer summary

Qualifications:

Strong English communication skills, both written and verbal., Experience in healthcare administration preferred, but training is available., Familiarity with EHR systems, especially Practice Fusion, is a plus., Proficiency in Microsoft Office, including Excel, Word, and Outlook..

Key responsabilities:

Schedule appointments, manage referrals, verify insurance, and handle authorizations.

Maintain and organize patient records within the EHR system.

Assist with document handling and communication to ensure a smooth workflow.

Respond to patient inquiries via phone/email and interface with other healthcare providers.

Job description

This is a remote position.

Remote Admin/Case Manager

Location: Remote (Preferred within CST ±2 hours)

Job Type: Full-time 8 AM - 6 PM Chicago time

The Role:

Candidate qualities preferred: Highly organized, detail-oriented
support our virtual pain management practice: involves both direct patient interaction and backend administrative tasks.

Key Responsibilities:

Patient Coordination: Schedule appointments, manage referrals, verify insurance, and handle authorizations.
Medical Records Management: Maintain and organize patient records within our EHR system (Practice Fusion—training provided).
Administrative Support: Assist with document handling, communication, and ensuring a smooth workflow.
Communication: Respond to patient inquiries via phone/email and interface with other healthcare providers as needed.

Requirements

Strong English communication skills (both written and verbal).
Experience in healthcare administration preferred, but willing to train the right candidate.
Familiarity with EHR systems (Practice Fusion experience is a plus).
Proficiency in Microsoft Office (Excel, Word, Outlook).
Ability to work independently and efficiently in a remote setting.