Strong research and data mining skills with experience in lead generation., 1+ years experience in B2B inside sales preferred., Proficiency in using LinkedIn Sales Navigator, Apollo.io, ZoomInfo, or similar tools., Strong written and verbal communication skills..
Key responsabilities:
Generate leads through phone calls, social media, and emails.
Prospect and qualify sales leads, conducting account and contact research.
Collaborate with Account Executives to plan outreach strategy.
Document customer information and conversations into Salesforce or a CRM database.
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Netomi helps companies deliver higher quality customer experiences at scale with AI. If customer service is not a priority, you don't have to read any further.
Warner Bros, Westjet, and HP trust Netomi's AI-first customer service platform to deliver eye-popping results.
Doing this all while significantly reducing cost.
Netomi is building the first Relationship Operating System and its three main benefits for companies are:
- Industry-leading resolution rates (automatically resolves 80% of routine customer service inquiries)
- Improved resolution time
- Increased customer satisfaction and support quality
People love our patented, no-code platform, which works across messaging, chat, email and voice.
The platform also understands 100+ languages - ¡Qué bueno!
Netomi is based in San Francisco and has offices in Toronto, New York, and India. Want to work from your home office? We have remote options as well!
We can't hire fast enough, join this incredible team today!
At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands.
Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network.
Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder & President of OpenAI/ChatGPT), you will become a part of an elite group of visionaries who are defining the future of AI for customer experience. We are building a dynamic, fast growing team that values innovation, creativity, and hard work. You will have the chance to significantly impact the company’s success while developing your skills and career in AI.
Want to become a key part of the Generative AI revolution? We should talk.
Job description
Netomi is looking for a Research and Lead Generation Support to provide sales and marketing support in building a pipeline of leads to meet business plans, quotas and company objectives. Responsible for generating leads through phone calls, social media and emails.
Responsibilities:
Phone outreach to executive/senior-level buyers, setting appointments and interacting with our customers
Lead Gen: Prospect & qualify sales leads, account and contact research
Collaborate with Account Executives to plan outreach strategy
Utilize additional social channels as needed to prospect leads Document all pertinent customer information and conversations into Salesforce /work out of a CRM database
Meet or exceed weekly metrics and quarterly KPI’s
Maintain a full pipeline of qualified sales leads.
Qualifications:
The ability to jump between different projects and industries and quickly understand value props for each new client
Outcome focused, endlessly curious, and innovative – with a tech-first approach
Strong research and data mining skills, with experience in lead generation
1+ years experience in B2B inside sales preferred
Proficiency in using LinkedIn Sales Navigator, Apollo.io, ZoomInfo, or similar tools
Thrives in a dynamic & collaborative start-up environment as a strategy builder, team member, & independent contributor
Strong written and verbal communication skills
Ability to work efficiently and meet deadlines.
Prior experience in a BDR (Business Development Representative) or similar role is a plus.
Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.