The Operations Assistant is responsible for the administrative aspects of travel operations, including updating essential documents such as emergency contacts, directories, and tour leader information. They also manage feedback processing, handle minor cost estimates for operational needs like RT bags, and provide direct support by tracking independent travelers.
Reporting to the Operations Manager for Mexico and Central America, the Operations Assistant collaborates with their department as well as other teams, including Reservations and Finance, to help achieve the company’s objectives.
This is a full-time permanent position, operating in the vicinity of Mexico City, Mexico. To provide the best experience to our people, this role would operate remotely until further notice.
Some of the experience you’ll bring with you may include:
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At least 1 year experience working in the travel industry, ideally in administration
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Graduate Tourism Degree is highly desirable
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Experience in administrative tasks and strong computer skills, using Microsoft Office and other software
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Excellent written and spoken communicate skills in both Spanish and English
You’ll be willing to work flexible hours and have the ability to handle a multitude of tasks that may be on the go at one time. Your communication and organisational skills will be the catalyst to your success in this role. Most importantly, you’ll ensure every day you approach work by sharing in Intrepid’s core values of integrity, innovation, fun, passion, growth, and responsibility.
