Offer summary

Qualifications:

2-5 years of experience in B2B account management., Strong relationship-building and communication skills., Proven ability to manage multiple client accounts and meet revenue targets., Experience using CRM systems like HubSpot or Salesforce..

Key responsabilities:

Manage a portfolio of existing clients, ensuring retention and satisfaction.

Act as the primary point of contact for client inquiries and resolve issues efficiently.

Identify upsell and cross-sell opportunities to increase account value.

Support the onboarding of new clients and maintain accurate records of client interactions.

Job description

About REM Waste Management

REM Waste Management is a leading innovator in the UK’s waste management sector, serving over 750 organizations across construction, engineering, demolition, insulation, and domestic household industries. With a consistent 25% year-over-year growth, we are expanding rapidly and embracing digital transformation to improve efficiency and service quality.

Success Stories

At REM Waste Management, top performers don’t just hit targets—they change their lives. One of our current employees has achieved such success that she’s now building her dream home entirely from her earnings in this role. If you’re ambitious and driven, your potential here is unlimited.

The Role

We’re looking for a motivated and results-driven Account Manager to join our team. In this role, you will be responsible for managing and growing a portfolio of clients typically within the construction, engineering and demolition, ensuring high levels of customer satisfaction, and identifying opportunities to drive revenue. This is a 100% remote position with regular virtual team collaboration.

Key Responsibilities:

• Manage a portfolio of existing clients, ensuring retention and satisfaction.

• Act as the primary point of contact for client inquiries, resolving issues efficiently.

• Identify upsell and cross-sell opportunities to increase account value.

• Proactively build strong relationships with clients to understand their needs.

• Maintain accurate records of client interactions and updates using HubSpot CRM.

• Work closely with internal teams (operations, customer service, and leadership) to deliver the best customer experience.

• Support the onboarding of new clients, ensuring a seamless transition into our services.

• Meet and exceed monthly revenue and retention targets.

What We’re Looking For:

• 2-5 years of experience in B2B account management.

• Strong relationship-building and communication skills.

• Proven ability to manage multiple client accounts and meet revenue targets.

• Self-motivated with a proactive approach to problem-solving.

• Experience using CRM systems (HubSpot, Salesforce, or similar).

• Previous experience in waste management, construction, logistics is a plus but not required.

Work Schedule & Environment

Monday to Friday, 8:00 AM - 5:00 PM
Fully remote position with strategic flexibility
Regular virtual leadership meetings and team development sessions

Enhanced Benefits Package

Premium base salary of 25,000 - 30,000 ZAR upon the above experience
Enhanced uncapped commission structure on top of the basic
Strategic project bonuses

How to Apply

Ready to take your sales career to the next level? Apply now by sending your CV and a short cover letter explaining why you’re the perfect fit for this role.

We look forward to welcoming our next high achiever to the team!

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