Offer summary

Qualifications:

Proven leadership experience in Timetabling/Scheduling Management., Demonstrable track record in complex operational management., Excellent leadership and management skills to empower team contributions., Experience in developing and maintaining relationships with external partners..

Key responsabilities:

Lead and manage the scheduling team for efficient timetable creation.

Monitor student to group allocation and room resources for optimal space use.

Proactively resolve timetabling conflicts and manage queries.

Develop systems and processes to enhance the quality of student and staff experiences.

ICT & Cyber Security: Cyber Security Awareness, Capability Building and Skills for the Digital Age Hosted by: QA Higher Education & Northumbria University London Date: Friday 27 July Venue: Transcorp Hilton, Abuja, Nigeria Time: 09:00 – 17:00 Would you like to listen to industry experts, academics and, senior government executives speaking about the skills and talent for the digital age? By attending QA Higher Education’s ICT & Cyber Security conference you will gain a deeper understanding of how ICT is creating opportunities that are changing our world. This conference aims to bring together insights from international Cyber Security and ICT experts to discuss topics including how to use sophisticated intelligence to thwart the proliferation of cyber crime on economic development, to tackle crime reduction, and to protect sovereignty. Who should attend? Business owners Managers Directors Risk managers Heads of department Heads of Cyber Security/ICT Legislators Policy makers Employees working in IT, HR, Security or risk management Academics Head of Academics Students This conference has been specifically designed for those who are interested in how ICT and Cyber Security affects you, your business, private lives, your intellectual property, your organisation, your IT systems and your country. What will the conference cover? We will be exploring opportunities that address several areas in ICT: - Skill and Talent for the New Digital Age : Fintech, Blockchain, IOT, AI, Big Data, Data science, Cloud Computing, Software development, Project Management and Business Intelligence - Contemporary digital issues: Digital Oil, Automation, Cyber Warfare, Data Protection(GDPR) - IT Security Investment policies, Identify theft and Cyber Profiling - It Leadership Managing ICT & Cyber Security - Workforce planning and capability building in the digital age - The future of Digital Forensics :- Emerging threats to E-security - Academic Innovation in ICT - We call on Cyber experts seeking international opportunities in Cyber Security to attend our career workshop where we will be discussing live job opportunities - We call on prospective students looking to seek further education in Cyber Security to come and hear about our 100% scholarship scheme. Keynote Speaker: Ryan Ackroyd (Cyber Security Expert) Ryan has a wealth of experience within the Cyber industry. Ryan helps secure, defend systems and share his knowledge through training. Ryan joined QA in 2016 as a Cyber Security Trainer and Security Researcher where he continues to educate customers and support in expanding QA’s already comprehensive suite of Cyber courses. To find out more about sponsorship packages for the event, please email QAHE.Africa@qa.com and a member of the team will contact you to discuss your sponsorship options. Key Note Speaker: Dr Isa Ali Pantami ( Director General - NITDA) Dr Pantami lectured Information Technology before being appointed as the director of the National Information Technology Development Agency (NITDA). His directive for NITDA upon employment was to develop the ICT infrastructure in the Nigeria. Pantami has received several awards including “ICT Promoter of the Year 2017" in London in recognition of "positive contributions to the ICT revolution in Nigeria, youth empowerment & good governance. Registration £245 per delegate Special rate offers Discounts of up to 20% will be given for bookings made for 5 or more attendees Register online: http://www.qahighereducation.com/qa-higher-education-it-conference/

Job description

Vacancy details

Talent pool

Operations - HE - Management - Operations HE

Title

Head of Scheduling and Resource Management, Home Based

Contract type

QA HE Ltd FTC

Job advert

Head of Scheduling and Resource Management

QA Higher Education, Home Based

18 months fixed term contract initially

As Head of Scheduling & Resource Management you will be responsible for leading and managing the scheduling team to ensure efficient planning and creation of timetables.

You will manage and develop our team of 10 to ensure we continually improve the effectiveness, efficiency and quality of the processes and services provided by the team, ultimately to provide quality teaching to our higher education students, ensuring our academic teams are fully informed and utilised.

You’ll have a varied workload, here’s is a flavour of what’s involved: (click the link to read the full JD)

Lead and manage the team to ensure efficient timetables are being created through monitoring of academic allocation and room resources.

Monitoring of student to group allocation to ensure efficient use of space within timetables.

Create and maintain a good working relationship with Head of Estates and Facilities to ensure accurate level of communication and understanding of campus requirements.

Ensure timetables are created within the SLA timeframe for both students and lecturers.

Ensure processes are following with a high level of accuracy and attention to detail.

Attend meetings with both the international and home sales team to ensure the scheduling team are working to latest forecasts.

Responsible for proactively dealing with timetabling conflicts, resolving queries, problem solving and contingency planning to prevent problems.

Responsible for the continual development of systems and processes to ensure the students and academic staff have a high-quality experience at the university with a focus on customer service.

Occasional Travel Required

Bring your experience:

Proven leader with demonstrable experience in a Timetabling/Scheduling Management role

Proven track record of delivering complex operational management across multifaceted professional service functions.

Excellent leadership and management skills with the ability to create an environment where others are empowered to make their best contribution.

Experience of working with external Partners, developing and maintaining positive working relationships.

Experience of monitoring service delivery and quality

A little more about us:QAHE is a private UK higher education provider working in partnership with UK universities to recruit to and deliver a range of programmes from foundation level to undergraduate and postgraduate degrees. We currently teach over 17,000 students from all over the world.

Apply today - Simply hit the apply button.

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What We'll Do For You!

Apply today - Simply hit the apply button.

Equal Opportunities At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.

We look forward to hearing from you!

Vacancy location

Location

UK, Other, Home Based

Job Description

Attachment

Head of Scheduling and Resource Mgmt JD (2).docx (158 Kb)

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