Offer summary

Qualifications:

Bachelor’s degree in a related field with 5+ years of relevant experience., Strong interpersonal skills and ability to establish effective working relationships., Proficiency in Microsoft Office, Google applications, and experience with Salesforce or similar platforms., Demonstrated experience in managing client relationships and leading teams of 5+ employees..

Key responsabilities:

Manage relationships with University Partner clinical faculty and oversee the Placement team.

Develop and implement EIM’s placement strategy to convert slot requests into student placements.

Monitor and audit processes to ensure a consistent student placement experience and adherence to timelines.

Collaborate with Admissions and Clinical Education Operations Managers to ensure efficient student support and accurate record-keeping.

Job description

Overview

Clinical Placement Manager Position Summary

At EIM, we are reimagining healthcare education to humanize patient care in every community. We offer accessible lifelong learning to healthcare professionals transforming their communities. The Placement Manager is a key player in the success of EIM’s University Partner (UP) business. EIM partners with leading colleges and universities to “power” hybrid, accelerated doctorate programs in healthcare (DPT, OTD, and PA programs). The person in this role will drive growth in our UP business by ensuring high-quality student placements for EIM UP students. Working closely with the department and senior leadership, the ideal candidate will help foster “lifelong learners” through our cutting-edge clinical education operations.

Benefits for Manager - Enrollment Services:

PTO Days
Health, Dental, Vision insurance
Much, Much More!

Responsibilities

This is a remote position.

Duties and Responsibilities: (Include but are not limited to the following)

Own University Partner clinical faculty relationship, delivery of service and results
Provide direction and oversight for UP Clinical Education Placement team including contract management and workforce management KPI’s and metrics
Recruit, coach and develop Placement team. Coach team for behavior to drive resilience to change, solutions-oriented thinking and accountability and placement results.
Grow and manage EIM’s placement strategy to ensure slot requests convert to student placements with our University Partner programs
Monitor, audit and provide feedback on processes and systems that ensure consistent UP student placement experience and contract management, with adherence to established timeline
Perform and share quantitative analysis throughout the clinical placements process to aid in strategic planning
Collaborates with Admissions Manager to ensure seamless handoff of student support from the admissions team to the clinical education team
Work with Clinical Education Operations Manager to ensure systems and processes are efficient in maintaining accurate records within departmental technology platforms and systems for all clinical site contracts and data
Serves as POC for student placement efforts for EIM ProPartners as directed by Director of Clinical Operations
Develop, participate and present in monthly clinical education meetings with partner programs to deliver results and reporting insights.
Adhere to strict data compliance to protect student privacy and University Partners
Occasional travel may be required.

Qualifications

Education:

Bachelor’s degree in related field with 5+ years of experience in relevant field

Requirements

Must be customer obsessed
Must be action and goal oriented
Must be agile and have an ability to learn on the fly
Must be able to thrive in a diversified working environment and deal with ambiguity
Must possess strong interpersonal savvy
Ability to establish and maintain effective working relationships with program directors, faculty, university partner staff, co-workers
Must be extremely well organized and detail-oriented
Must be able to work under pressure
Must be able to handle conflicting priorities and projects calmly and efficiently
Proficiency with Microsoft Office, Google, and other productivity enhanced applications
Demonstrated strong analytical, verbal, written communication, presentation, and interpersonal skills
Demonstrated account management skills
3+ years experience using Salesforce, Student Information Systems or similar platforms
3+ years of experience in managing client relationships
3+ years of experience in management/leadership
3+ years of experience in developing, overseeing, and presenting performance metric reports
Demonstrated experience managing teams of 5+ employees
Experience in creating, modifying, adhering to and managing standard operation procedures
Ability to marshal resources, use resources effectively and efficiently.
Can be counted on to motivate team of placement specialists to exceed goals successfully and consistently
Steadfastly pushes self and others for results
Ability to effectively guide and mentor employees through periods of change
Knows how to get stuff done