Proven experience in operations and systems management., Strong proficiency in Asana, Google Drive, and Kajabi., Excellent written and verbal communication skills., Ability to thrive in a fast-paced, dynamic environment..
Key responsabilities:
Manage daily organizational and administrative tasks, including inbox and calendar management.
Act as the main point of contact for clients and stakeholders, ensuring clear communication.
Coordinate logistics for events and ensure smooth execution of behind-the-scenes tasks.
Identify inefficiencies and proactively improve workflows to enhance operational efficiency.
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We need a proactive, highly organized, and tech-savvy Executive & Agency Operations Marketing Manager to keep everything running smoothly. This role is essential in ensuring seamless operations, client support, and event coordination while keeping workflows optimized. If you are a strategic problem-solver who thrives in a dynamic environment, we want you on our team!
Key Responsibilities2. Operations & Systems Management3. Communication & Client Management4. Event & Logistics Coordination5. Tech-Savviness & Software Proficiency6. Problem-Solving & Process Improvement7. Proactivity & AdaptabilityDaily Responsibilities:
Organisational & Administrative Support
Manage inbox and calendar, prioritizing urgent emails and scheduling efficiently.
Handle diary coordination and ensure smooth scheduling.
Organize documents, client deliverables, and business administration tasks (onboarding, wrap-ups, support tasks).
Optimize workflows using Asana & Google Drive to improve efficiency.
Manage and store Zoom recordings & transcripts systematically.
Oversee Kajabi tasks, including content updates, automations, and backend management.
Act as the main point of contact for clients, speakers, and stakeholders.
Handle client interactions with confidence and professionalism.
Maintain strong written and verbal communication for clear, concise messaging.
Organize logistics for events like Sh*t Show Live Stories and VIP PR Days following established processes.
Ensure behind-the-scenes event tasks run smoothly.
Communicate with speakers, clients, and vendors to ensure readiness.
Required: Asana, Google Drive, Excel, Kajabi
Familiarity with: Xero, ChatGPT/AI tools, WhatsApp, ManyChat, Dropbox, Canva, Vid AI, and more.
Identify inefficiencies and improve workflows proactively.
Thrive in a fast-paced environment while ensuring accuracy and attention to detail.
Take initiative and be solution-focused.
Work independently while staying responsive during core hours.
Be a strategic wing woman to anticipate blind spots and help move the business forward.
Morning Routine & Priorities Check
Organize inbox and respond to urgent emails.
Review and update CEO’s calendar, confirming meetings.
Check Asana for tasks, deadlines, and team progress.
Quick alignment with the CEO to clarify priorities.
Business Administration & Client Support
Manage client emails and follow-ups.
Organize documents and ensure PR client support materials are accessible.
Support client onboarding and wrap-ups (contracts, welcome packs, etc.).
Keep client deliverables on track and remind the team of deadlines.
Event & PR Support (As Needed)
Confirm logistics for Sh*t Show Live Stories & VIP PR Days.
Communicate with speakers, clients, and vendors.
Update event schedules and checklists.
Process event-related admin (ticketing, RSVPs, guest lists).
Operations & Systems Management
Maintain and improve workflows in Asana & Google Drive.