Technical Product Manager

Dispatch simplifies last-mile deliveries for businesses by providing both a reliable network of independent contractor drivers and scalable software for your own fleet. With our delivery technology, businesses can focus on what matters most while empowering them to Deliver More for their customers. Dispatch’s real-time tracking and transparency put businesses, suppliers, and technicians in control of local deliveries. Voted one of America’s Best Startup Employers by Forbes, Dispatch thrives on our commitment to strong company culture and our Five Core Values:

• Care – We treat our people, customers, and drivers with empathy and respect.
• Commitment – Every role matters; we’re dedicated to our team, mission, and plan.
• Transparency – We build trust by keeping our promises and owning our mistakes.
• Speed to Value – We make timely decisions with a focus on long-term impact.
• Driven to Deliver – We take radical ownership of responsibilities, valuing execution as critical.
  
  

WHY YOU WOULD BE A FIT?

We are looking for a Technical Product Manager who thrives in a fast-paced, cross-functional environment and is passionate about shaping the future of our software platform. In this role, you will collaborate with engineering, operations, user experience, and leadership to define and execute a roadmap that enhances product capabilities and drives market expansion.

If you have a strong background in technology products, logistics, supply chain, or last-mile delivery and are excited about leveraging data, customer insights, and agile methodologies to build scalable solutions, this role is for you!

YOUR ASSIGNMENT (should you choose us and we choose you!)

• Define and lead the vision, strategy, and roadmap for Dispatch’s platform, ensuring alignment with business goals and customer needs.
• Partner with engineering, design, and stakeholders to translate business needs into technical requirements, Epics, and User Stories.
• Leverage agile methodologies to drive continuous product improvements and incremental value to the business.
• Utilize data analytics and market intelligence to measure product performance and make informed decisions.
• Champion a user-centric approach, working closely with UX Research to prioritize features that enhance the driver and customer experience.
• Effectively communicate product strategy to stakeholders at all levels and secure cross-functional buy-in for initiatives.
• Stay informed about industry trends, emerging technologies, and competitive landscapes to drive product innovation.
  
  

What You Bring To The Team & Dispatch

• 7+ years of experience as a Product Manager working on technology-driven products.
• Experience in logistics, supply chain, or last-mile delivery operations, with a deep understanding of industry challenges.
• Expertise in architecting, designing, and implementing strategic business initiatives.
• Experience driving cross-functional collaboration with engineering, marketing, and operations teams.
• Strong background in agile methodologies, with a track record of launching successful products in an iterative development environment.
• Ability to analyze data, measure user behavior, and use insights to inform product strategy.
• Excellent communication and presentation skills, with the ability to influence at multiple levels of the organization.
• Bachelor's degree in Business, Management, Computer Science, or a related field.
  
  

WHY YOU’LL LOVE WORKING WITH US

• Compensation: $140K - $165K. on experience and qualifications.
• Remote Flexibility: Flexibility to work from home.
• Health Insurance: Comprehensive medical plans, including a $0 cost option for individuals.
• Dental and Vision Insurance: Full preventive care coverage.
• 401(K) with Match: Dispatch matches 50% of employee contributions up to 6%.
• Paid Parental Leave: 4 weeks of paid time off for welcoming a new family member.
• Flexible PTO: A minimum of 10 days off per year, with no maximum limit.
• Professional Development: Reimbursement of up to $500 annually.
• Technology Stipend: Monthly stipends for remote work essentials.
  
  

And so much more…

At Dispatch, we are passionate about exceptional outcomes and experiences and we value the unique backgrounds and experiences that everyone brings. We believe in a diverse workplace where everyone is included and people can bring their true and authentic selves to work every day. We foster creativity and innovation and know that our differences are strengths that help us achieve our goals as individuals and as an organization. We are committed to a workplace where employees feel valued and can perform their best. If your experience is close to what you see listed above, please consider applying.

Dispatch believes that Veterans arrive with not only translatable skills and technical expertise but in addition come with the intangibles; leadership and values that we believe align with our 5 Core Values. Simply put, these qualities enable our success, so we encourage all Guardsmen, Reservists, and Veterans to consider Dispatch as their next career destination.