Bilingual in English and French., Minimum of 4 years experience in mortgage loan underwriting., In-depth knowledge of credit and mortgage loan underwriting practices., Strong interpersonal and communication skills..
Key responsabilities:
Underwrite and approve applications for residential mortgage insurance.
Provide high-level customer service to internal and external clients.
Manage the underwriting process for key lender accounts.
Assist in regional and company quality projects.
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Sagen, formerly known as Genworth Canada, is the largest private residential mortgage insurer in Canada. The Company provides mortgage default insurance to Canadian residential mortgage lenders, making homeownership more accessible to first-time homebuyers. Sagen differentiates itself through superior customer service, a robust risk management framework and innovative processing technology. For more than two decades, Sagen has supported the housing market by providing thought leadership and a focus on the safety and soundness of the mortgage finance system. Sagen is a trademark owned by Sagen MI Canada Inc.
Reporting to the Senior Manager, Underwriting, the Bilingual Underwriter is responsible for underwriting and approving mortgage insurance applications.
Responsibilities
Underwrite and approve applications for residential mortgage insurance according to Sagen guidelines and policies.
Provide the highest level of internal and external customer service.
Manage underwriting/service process for key lender accounts.
Maintain up to date knowledge of Sagen policies and products.
Provide underwriting and credit expertise for customers, and field staff.
Handle customer service inquiries, develop strong customer relationships and promote the company's products.
Assist in regional/company/quality projects.
Work effectively in a team setting to accomplish goals and complete tasks.
Skills And Qualifications
Bilingual in English and French.
Minimum of 4 years progressive experience in mortgage loan underwriting.
In-depth knowledge of credit and mortgage loan underwriting practices.
Knowledge of the risk analysis approach and the residential appraisal process (ability to understand and interpret appraisal reports).
Strong math skills and the ability to underwrite self-employed borrowers through analysis of tax returns.
Demonstrated interpersonal and communication skills.
Strong customer service orientation and negotiation/selling skills.
Must be a self-starter and results oriented.
Ability to thrive in a constantly changing environment and to perform well in a high volume, high intensity environment.
Ability to make decisions under pressure while adhering to underwriting guidelines.
Ability to work shifts within extended hours of operation.
At Sagen, we offer:
Competitive salary
Annual Performance Bonus Plan
Medical, Dental, Prescription Drug, and EFAP Benefits
Company funded Pension Plan
Company matching RRSP, TFSA and/or Non-registered Savings Plan
Competitive vacation policy
Life Insurance and Accidental Death & Dismemberment
Short Term and Long-Term Disability programs
Reimbursement programs for special occasions, health and wellness, mortgage insurance and tuition
Work from Anywhere Days
Sagen is committed to creating a diverse and inclusive workforce. We welcome, respect and value people from all backgrounds and abilities and create a sense of belonging that inspires our employees to be their authentic self.
We encourage applications from people with disabilities and will provide accommodations upon request throughout the selection and hiring process to meet individual needs.
Required profile
Experience
Industry :
Financial Services
Spoken language(s):
EnglishFrench
Check out the description to know which languages are mandatory.