Offer summary

Qualifications:

Minimum 1 year of physician billing and/or cash posting experience, High school diploma required; certification in revenue cycle preferred, Strong written, verbal, and interpersonal communication skills, Detail-oriented with intermediate computer skills, including proficiency in MS Office..

Key responsabilities:

Balance and enter daily total deposits in the Cash Posting Spreadsheet against billing system reports

Process and post all EFT insurance payments and patient payments into the PMS

Research and resolve electronic rejected postings and unidentified payments

Communicate payment patterns impacting revenue to management and collaborate to resolve discrepancies.

Job description

Join us at Transformations Care Network (TCN), as we embark on an exciting journey to empower individuals like you to make a difference in the field of behavioral health. We are committed to improving accessibility while raising the standard of care.

As a Cash Application Specialist, you will be an essential part of the corporate business support team. You will have the opportunity to collaborate with professionals from diverse backgrounds and contribute to the strategic goals of our company. Your role will involve providing essential support to various departments, enabling them to focus on their core functions and drive overall success.

Key Responsibilities

Balance and enter daily total deposit in Cash Posting Spreadsheet against billing system reports for RCM review
Process and post all EFT insurance payments into the PMS by following the insurance posting procedures for electronic and manual posting
Researching all electronic rejected postings and exceptions to appropriately identify takebacks, refunds, withholdings, or forward balances
Process and post all patient and collections agency payments received into the PMS by following the private pay posting procedures
Process and post insurance and patient refunds
Resolve unidentified payments and remits promptly
Research and/or contact payer for missing EOB for deposits without supporting backup
Research and/or contact payer for payment information for EOBs received without supporting deposits
Communicate payment or denial patterns that impact revenue to management promptly
Balance and reconcile PMS postings to ensure accurate data is provided for month-end closing and finance
Processes adjustments when appropriate and in accordance with policies
Maintain knowledge of mental health billing, department policies, and procedures
Develop and maintain positive working relationships with cross-functional teams, teammates and Payor representatives, and other key stakeholders
Consistently meet or exceed the department productivity and quality standards and performance requirements
Collaborate as needed to identify and resolve underpayments and overpayments
Other duties and responsibilities as assigned include but not limited to:
Work overtime with little or no notice as needed
Attend team meetings, phone conferences, and training as needed

Qualifications

Minimum 1 year of physician billing and/or cash posting experience
High school diploma
Self-starter; able to move own workflow along with minimal oversight
Accurate; detail-oriented and able to meet tight turnaround times
Strong written, verbal, and interpersonal communication skills
Ability to exercise initiative, judgment, and decision-making skills
Intermediate computer skills and proficiency in MS word, excel outlook and database management, and internet usage
2-4 years of physician payment posting, billing, and accounts receivable in healthcare
Certified Revenue Cycle Representative or other billing certification

Explore The Advantages Of Joining Our Team

Enjoy competitive salary and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.
Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize patient care.
Embrace a journey of continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.
Play a pivotal role in reshaping behavioral health, with your efforts directly improving patient lives.
Thrive in an environment that celebrates collaborative success, driven by effective communication and unity.
Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents and assure your triumph in your role.

Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

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