Offer summary

Qualifications:

Good execution and managerial skills, Exceptional communication skills (written & spoken), Ability to prioritize workload & meet deadlines, Good MS Office Skills / Presentation Skills.

Key responsabilities:

Drive daily targets with accuracy and meet defined SLAs

Coach and develop team members while managing their career roadmap

Publish weekly and monthly dashboards on creatives handled to the leadership team

Identify areas for process improvement and drive continuous improvement initiatives.

We are premiere Kolkata-based organization specializing in the provision of human capitals resource solutions We offer services in Recruitment, Staffing, Assessment and Selection Services. With operations in India . We provide Human Resources as per Companies Requirement . A2Z Jobs Consultancy Provide services Global presence .A2Z Jobs Consultancy provide skilled professionals in the area of IT / Semiconductor / Automotive IT Hardware & Networking.Education Engineering / InternetE-commerce Banking / Finance Manufacturing Energy / Transmission & Distribution Aviation / Hospitality Healthcare / Pharma / Bio-TECH / Life - Sciences /FMCG Automobiles Constructions / Cement / Real EstateChemical / Petrochemical / Plastic / Rubber.Telecom/Logistics /Transport

Job description

Job roles & responsibilities

The candidate must be flexible and able to multitask across a variety of job duties

· Drive daily targets with accuracy & meeting the SLAs defined

· Ensure the team meets its monthly and annual objectives

· Coaching and development of team members

· Manage career roadmap for team members

· Drive calibration and training among/across teams

· Resource planning to ensure resource capacity is maintained at optimum level

· Publish Weekly / Monthly Dashboard on creatives handled to the leadership team.

· Work closely with Operations & Training teams to drive continuous improvement initiatives

· Participate and contribute in calls with International teams, the operational team meets & training sessions

· Look for areas of opportunity / gaps in process to improve efficiencies

· Work overtime when needed to meet critical deadlines

· Complete adhoc tasks and projects as needed

Desired candidate profiles

· Good execution and managerial skills

· Ability to prioritize workload & meet deadlines

· Focused and detail-oriented

· Adaptability / Ability to Multi-Task

· Exceptional communication skills (written & spoken)

· Good MS Office Skills / Presentation Skills

· Open to Feedback & Suggestions

· Strive for excellence and have the ability to take quick decisions

· Upgrade & Upskill self for effectively managing the overall process - possesses skills to establish, assess, modify/adjust, and routinely improve the process

Required profile