Enterprise Point of Sale Analyst

The opportunity

Delaware North is hiring a full-time Enterprise Point of Sale Analyst to join our team. As an Enterprise Point of Sale Analyst, you will be responsible for executing menu item change requests within point-of-sale systems, as well as changes to peripheral tools and software. If you have experience with point-of-sale systems, strong attention to detail, and the ability to collaborate with cross-functional teams to ensure accurate and timely updates, we invite you to apply.

Pay

Minimum – Anticipated Maximum Base Salary: $60,406 - $80,800 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What We Offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts
  
  

What will you do?

• Process and execute menu item change requests in point-of-sale systems, self-order kiosks, and related platforms while ensuring accuracy and completeness
• Monitor and prioritize incoming requests, collaborating with business partners to clarify details and maintain workflow efficiency
• Conduct validations to ensure error-free menu updates, addressing discrepancies and recommending process improvements
• Work cross-functionally with data management and revenue teams to identify opportunities, manage project priorities, and anticipate request surges
• Provide timely updates to stakeholders, ensuring security, operational flow, and optimal service speed to enhance revenue performance
  
  

More About You

• Bachelor's degree in hospitality, business, or a related field required; equivalent experience may substitute
• Minimum of 5 years of related experience in technology, hospitality, or the restaurant industry preferred
• Experience in programming point of sales systems to support business strategies; Micros or XPR preferred
• Experience with automated business workflows such as ServiceNow and Jira preferred
• Proficient with Windows products including Excel, Microsoft Teams, Outlook, Sharepoint, and Word required
  
  

Who We Are

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.