Staff Product Manager Platform

About Pantheon

Pantheon is the WebOps platform for websites that deliver extraordinary results. We believe in putting the magic of the internet in everyone’s hands. That’s why we’re so passionate about helping developers, IT and marketing develop, test, and release website changes faster and more reliably so they can build and maintain websites that create value for their organizations. Our cloud native software makes it easy to securely manage a single website or thousands of websites across multiple teams in one platform.

Pantheon’s core values are Trust, Teamwork, Passion, and Customers First. At Pantheon, we work hard and play harder, valuing individuality, humor, and balance. We're enthusiastic participants in several open-source communities and have real relationships with many of our most active customers. If all of this sounds interesting to you, read on!

The Role

Pantheon is looking for a Staff Product Manager to join our driven and highly collaborative Product Management team. This role supports our Platform area in delivering modern, secure, scalable infrastructure that powers thousands of websites and helps developers to build with confidence and speed.

Reporting to the Director of Product, Platform & Developer Experience, you'll join the working area delivering the critical backbone of Pantheon's offering. Together with the edge, observability, and DevEx teams, you'll help to ensure reliability, performance, and developer productivity across the WebOps ecosystem.

What you need to Succeed 

Develop Pantheon’s Platform Vision, Strategy, and Roadmap

• Collaborate with internal teams to understand their product strategies and identify how the platform can best support them
• Define long-term platform strategies that balance technical sustainability, security, business goals, and user needs
• Prioritize platform initiatives based on impact, feasibility, and alignment with company objectives

Build for Technical Excellence and Extensibility

• Design platform primitives and patterns that enable internal teams to build features independently without requiring bespoke support
• Champion standardization and reusability across the platform to improve developer productivity and reduce technical debt
• Identify opportunities to enhance platform capabilities that unlock new product possibilities
• Balance immediate needs with long-term platform health and evolution

Partner on Technical Solutions and System Architecture

• Evaluate competing technical approaches with architects and engineering leads, weighing trade-offs to reach design decisions that support business goals
• Break down complex systems into component parts and identify paths for incremental improvement
• Advocate for architectural decisions that support business objectives while maintaining technical integrity

Translate Customer Needs into Platform Requirements

• Provide guidance to technical teams on customer priorities to keep development focused on high-impact outcomes
• Engage with the internal teams and customers to gather insights and feedback
• Collaborate with User Researchers to conduct user interviews, surveys, and usability studies to understand user behaviors and preferences
• Use feedback to iterate on product features and enhance the overall overall developer experience

Collaborate Cross-Functionally

• Work closely with engineering, design, and marketing teams to ensure the successful execution of the product roadmap
• Collaborate with customer support to address user issues and provide timely resolutions
• Communicate product updates and releases to internal teams and external stakeholders

What you Bring to the Table

• 8+ years in relevant B2B SaaS Product Management experience in an agile and highly dynamic environment
• A data-driven approach to decision making, balanced with strong product intuition
• Proven experience with platform or infrastructure products that serve both internal teams and external customers
• A mindset for working incrementally, breaking down complex systems into smaller pieces, and using prototypes and experiments to quickly test hypotheses
• Technical aptitude with ability to quickly build expertise in unfamiliar domains and contribute meaningfully to technical discussions
• Strong communication and presentation skills with the ability to craft business cases and narratives that inspire and influence change.
• Experience collaborating with engineering teams on architectural decisions and technical trade-offs that support business objectives
• Demonstrated ability to translate user needs into technical requirements and keep engineering teams focused on customer outcomes
• Experience with containerization, cloud platforms (preferably Google Cloud Platform), and scalable infrastructure

What We Offer

We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.

• Industry competitive compensation and equity plan
• Paid Time Off (PTO), Paid Sick Leave (PSL) and 11 Paid Company Holidays
• Full medical coverage (Extended health care, dental, vision)
• Top-of-line equipment
• Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development
• Events and activities both team-based and company wide that inspire, educate and cultivate

Pantheon is an equal opportunity action employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation due to a disability for any part of the interview process, please contact talent@pantheon.io. Pursuant to local and federal regulations, Pantheon will consider qualified applicants with arrest and conviction records for employment.

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The Canadian base salary range for this position is 155,000 - 190,000 CAD per year. Our salary ranges are determined by role, level, and location. At Pantheon, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

Visa Sponsorship is not available at this time.

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