Manager, Asia Pacific, Middle East, Europe and Africa

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Asia Pacific, Middle East, Europe and Africa

Manager, Asia Pacific, Europe, Middle East, and Africa (APEMEA)

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Overview of the Center for Inclusive Growth
The Center for Inclusive Growth is the social impact hub at Mastercard. The organization seeks to ensure that the sustainable equitable benefits of a growing economy accrue to everyone, everywhere. Through actionable research, impact data science, programmatic grants, stakeholder engagement and global partnerships, the Center advances equitable and sustainable economic growth and financial inclusion around the world. The Center’s work is at the heart of Mastercard’s objective to be a force for good in the world.

The Global Programs team drives the Center’s programmatic strategies and initiatives across three pillars – small business growth, financial health and inclusive innovation - to meet the inclusive growth needs of today and innovate towards the inclusive growth needs of tomorrow.

We are seeking a dynamic and experienced Manager, Asia Pacific, Europe, Middle East and Africa (APEMEA) to drive coordinated efforts across the APEMEA team and support the execution of the Center’s initiatives across the region. This role will be responsible for seamless program management, overseeing evaluation efforts for the Center for Inclusive Growth’s small business portfolio in APEMEA collaborating with the relevant Global Programs team, and helping to shape engagement strategies for grantees and other stakeholders. The ideal candidate will have strong stakeholder and program management experience and the ability to work cross-functionally in a fast-paced, high-impact environment.

This role will report to the Senior Vice President, APEMEA.

Key Responsibilities:
 Support APEMEA team in program development, management, and partnerships to ensure timely delivery of results.
 Assist in event planning and management.
 Coordinate and lead team reporting on a bi-weekly, monthly, quarterly, and annual basis.
 Maintain the APEMEA team calendar and organize bi-weekly team meeting agendas.
 Prepare briefing materials, talking points, and PowerPoint presentations.
 Assist in the grant process, including drafting board papers, Exhibit A documents, and managing grants through the Fluxx system.
 Support governance and compliance processes, ensuring timely reporting and communications of program and team achievements.
 Maintain team objectives tracker and budget.
 Draft strategy decks and thought leadership articles.
 Mobilize employee volunteers to support the team’s portfolio.
 Actively participate in global team projects and represent APEMEA in cross-team forums.
 Problem-solve and iterate based on lessons learned.
 Provide logistical and administrative support as needed.
 Assist APEMEA team members with additional tasks when required.
 Embrace urgent or unexpected projects with enthusiasm and rigor.

About You:
 Proven project management skills, with the ability to manage multiple work streams and stakeholders simultaneously.
 Extreme attention to detail and a commitment to excellence.
 Demonstrated experience in partnership development, planning, execution, and managing stakeholders professionally.
 Familiarity with global development issues, philanthropy, or grantmaking is a plus.
 Prior knowledge of Mastercard's ecosystem and the Center’s operations is an advantage.
 Ability to respond quickly and efficiently to urgent requests.
 Strong written and verbal communication skills in English, with the ability to create visually compelling PowerPoint decks.
 Expertise in data management, budget tracking, and maintaining detailed records.
 Positive attitude, intellectual curiosity, and a willingness to go above and beyond in a calm and professional manner.
 Low ego and a flexible approach to tasks, including diary management and logistical support.
 Excellent stakeholder management and relationship-building skills.
 A post-graduate degree (MBA or Economics) with 3-4 years of strategy consulting experience is highly valued.

Location: India (Flexible -- Remote or based in Mumbai, Gurgaon, Bangalore, Chennai, Pune offices)

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.