Customer Account Manager

Job Description

Collins Aerospace is a leading provider of aviation technology solutions and services, dedicated to meeting the needs of our customers around the world. Our innovative products and services help airlines, airports, and other aviation stakeholders achieve greater efficiency, reliability, and safety.

Our Connected Aviation Solutions (CAS) team provides advanced information management systems, products and services that enable the connected ecosystem by bringing together Collins’ unique breadth of aviation products with our smart digital solutions to help us enhance every aspect of the end-to-end travel experience. We help airlines, airports and business aircraft turn data into value to streamline operations, increase efficiency and reduce cost, enhance the passenger experience and contribute to sustainable flight. By combining the best networks, connectivity and data/analytics solutions, we’re solving big problems for our customers and the world, while enhancing the security and connectivity of systems both on and off the aircraft, to help operators and passengers stay more connected and informed and create a more sustainable, efficient, reliable and enjoyable travel experience. Aviation connects the world. Our Connected Aviation Solutions team connects aviation. Sustainably. Seamlessly. Securely.

We are Collins Aerospace, and we hope you join us as we REDEFINE AEROSPACE

.
We are seeking an experienced Customer Account Manager to join our CAS - Airports team, focused on the Spanish and southern European region. The successful candidate will be responsible for generating new business opportunities within their designated accounts and supporting new business opportunities in region. This key role will drive business development for the region within European Airports reporting to the Head of Sales & Account Management, Europe Airport Solution

s.
We are seeking an experienced Customer Account Manager to drive positive change, manage competing priorities, and follow through on assignments without redirection. The role is to develop, coordinate and implement an Account plan designed to capture new opportunities and grow the existing business. This will require an ambitious self-starter with best-in-class organizational, interpersonal, and communication skil

ls.
The person will develop and execute a strategy for profitable growth through finding new potential opportunities within new clients by building and maintaining key relationships within the client. You will research, prospect and create a pipeline of targeted potential opportunit

ies.You are a collaborative new business producer who enjoys a high level of self-autonomy and driving personal results. You can identify opportunities others can’t and seize them across long sales cycles. You have a technical mind and can sell complex solutions to meet current and future unmet needs. You are happy negotiating at all levels, be that with senior Aviation stakeholders or internal supporting te

ams.Maintain awareness of developments in the aviation market which will impact the business both technically and commercially through media awareness, conference attendance and personal contacts. This will then support the company in making continual improvements to its products, services and general business, by ensuring feedback from clients and the wider market is fed back to the appropriate internal te

ams.
Job Responsibili

• ties:
  Single Point of contact for Airport and Airline commercial related q
• ueriesWorking with Site Manager to maintain day to day relationships with Airport and Ai
• rlinesAttending Customer Me
• etingsIdentify, qualify and maximize new business opportunities for additional ARINC products and services within designated accounts and where deemed appropriate, work with the wider Sales team to develop and close such opportu
• nitiesConnect with and build a rapport with key decision makers (C-level) within the Airport and Airline community and lead all business development and sales e
• ffortsBuild and maintain strong and properly qualified pipeline of sales opportunities in Sale
• sforceDevelop a strategic capture plan for winning new by building strong executive level relationships and understanding their
• needsCollaborate with cross-functional teams to meet client needs and drive sales
• growthDevelop and deliver presentations, product demonstrations, reports, market information, competitor information, and customer fe
• edbackMaintain accurate and timely records of sales activities and customer interactions in Sale
• sforceStrategically position product offerings to maximize re
• venue.Responds to proposal requests from customers and develops proposals for presentation to cust
• omers.Performs, forecasting for respective channel, customer group, or terr
• itory.Manages various channels to increase product awareness and edu

cation

Basic Qualifi

• cations:
  Typically requires a minimum of 5 years’ experience working in the aviation industry selling technology solutions and

services
Preferred Quali

• fications:
  Familiarity with European aviation markets and established stakehol
• der networkTakes a proactive approach to identify new business op
• portunitiesDemonstrable relevant and successful sales experience within IT or Aviation Industry, prefe
• rably both.Located in Spain, preferably Madrid o
• r BarcelonaExperienced to function effectively in an international
• environmentExtensive sales-related experience with a track record of successful
• performanceProfessional communication and presenta
• tion skillsActively listens and understands customers' stra
• tegic plansExperience in building account plans and engaging at the senior management level, up
• -to C-SuiteProficient
• in EnglishMultilingual to include Spanish, French or other Europe
• an languageAbility to travel at least 50% to
• 70% of timeLocation to be confirmed upon successful

appointment

What we offer:
• Commitment to healthy w

orklife balance• Flexible wor

king from Day 1• Family Friendly and Wel

lbeing policies• Competitive salary and b

enefits package• Fantastic career progressio

n opportunities•

Remote working
Collins Aerospace, in accordance with our 'Baseline Security' requirements, will request from candidates evidence of identity, eligibility to work in the UK, and employment and/or education history for up to three years, in relation to certain roles within the business. These relate to positions where access to export controlled items, (e.g., Technical data, hardware, software, and services subject to international trade control laws and regulations) and Collins IT Systems may apply. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (