Offer summary

Qualifications:

Bachelor’s degree or a minimum of four years of direct experience in lieu of a degree., Epic certification in relevant applications is required within 6 months of hire., Technical knowledge of applications system analysis and project management is essential., Strong analytical and problem-solving skills are necessary for this role..

Key responsabilities:

Serve as a liaison between the IT department and operations to align system design with operational processes.

Manage stakeholder expectations and identify project issues and risks.

Lead or participate in meetings and collaborate with colleagues on multiple projects.

Provide support during go-lives and system upgrades, including 24/7 support when scheduled.

Job description

Job Description:

Baptist Health is looking for an Epic Certified Senior Analyst - Ambulatory to join our team. This is a remote position that requires residency in KY or IN

Under general direction, responsible for application and integration of information technology in the healthcare setting. This position will serve as a liaison between the IT department and operations to align system design with operational processes. This includes data collection, workflow analysis, system configuration, testing, and support. Participates in application deployment and procedure documentation. Ensures that the software build meets organizational goals and external mandates such as HIPAA and Meaningful Use. Has technical knowledge of all phases of applications system analysis and project management. Acts as project coordinator for medium sized projects with medium budgets and may or may not have system-wide implications.

Essential Duties:

Manage stakeholder expectations by analyzing expectations and requirements.
Identify project issues and risks and resolve or escalate as appropriate.
Collaborate effectively with colleagues to complete tasks.
Lead or actively participate in meetings.
Participate in several projects at one time.
Lead a single project.
Provide advanced knowledge of product features, functionality and utilization of the application software.
Monitor system effectiveness and/or performance to determine if there are any potential problems, report critical findings to peers and/or manager and resolve moderately complex problems.
Participate/lead in disaster recovery initiatives.
Review and test changes, interfaces, data conversion, enhancements, and each new release as assigned.
Provide assigned on-site support during go-lives and system upgrades.
Provide 24/7 support when scheduled.
Resolve or triage support calls as applicable.
Serve as a resource to Associate and Intermediate level analysts as needed for resolution of support calls.
Responsibility: Develops/Maintains Team Documentation
Develop and maintain test scripts to reflect proposed workflow solutions.
Support the training team by keeping trainers abreast of new functionality and system changes.
Develop and maintain documentation on the organization’s file share platform.

Minimum Education, Experience, Training and Licensures Required

Bachelor’s degree OR minimum four years direct experience in lieu of degree.
Must obtain training required to support primary application (e.g., Epic Willow Inpatient, Epic Willow Ambulatory, Epic Beacon, epic Ambulatory, Epic Compass Rose, Epic Willow Inventory, Omnicell) within 6 months