Offer summary

Qualifications:

Fluency in Dutch and English, both written and spoken., Previous experience in technical support or customer service is advantageous., Strong problem-solving and analytical skills., Excellent communication abilities, particularly in conveying technical information clearly..

Key responsabilities:

Provide top-notch technical support to Dutch-speaking clients through various channels (phone, email, and chat).

Quickly diagnose and troubleshoot technical issues to ensure effective solutions.

Guide clients in utilizing our digital platforms to enhance their experience.

Document all client interactions, including issues raised and resolutions offered.

Job description

Patrique Mercier Recruitment is excited to announce a fantastic opportunity for a Dutch Speaking Technical Advisor, working remotely from within Greece. As a prominent agency in multilingual recruitment, we are seeking a motivated individual to provide exceptional technical support to our Dutch-speaking clients encountering issues with our digital services. This role will allow you to use your language skills while contributing to client satisfaction in a dynamic and supportive environment. If you have a passion for technology and a knack for solving problems, we invite you to apply and join our diverse team!

Responsibilities

Provide top-notch technical support to Dutch-speaking clients through various channels (phone, email, and chat).
Quickly diagnose and troubleshoot technical issues to ensure effective solutions.
Guide clients in utilizing our digital platforms to enhance their experience.
Document all client interactions, including issues raised and resolutions offered.
Work collaboratively with team members to improve service delivery and client satisfaction.
Stay updated on product advancements and technical changes to provide accurate guidance.
Engage in continuous training to develop your technical skills further.

Requirements

Fluency in Dutch and English, both written and spoken.
Previous experience in technical support or customer service is advantageous.
Strong problem-solving and analytical skills.
Excellent communication abilities, particularly in conveying technical information clearly.
Familiarity with digital platforms and troubleshooting processes.
Ability to work both independently and as part of a remote team.
A proactive approach to learning and adapting to new challenges in a fast-paced environment.

Benefits

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....

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