Technical Implementation Consultant

Are you looking for an exciting opportunity to accelerate your career and join a highly successful global business?  Are you looking to take your career to the next level by driving success through our values of Respect, Integrity, Teamwork, Accountability, Diversity and Community? Do you have a strong work ethic, global mindset, and the desire to help build a great culture?

iiPay is an award winning, high growth, innovative company based in US, Mexico, Europe, and Singapore recognized for delivering an outstanding customer experience and service levels. Our payroll managed service is underpinned by our market-leading global payroll management system delivering a unique client experience and value-added services.   

iiPay has a unique opportunity for an experienced Technical Implementation Consultant lead a project team of Implementation Consultants and Payroll Specialists alongside external international partners to deliver a successful global roll out programme of the iiPay software for our clients, and is pivotal to our goal of ‘Paying the Planet’.

All our roles can be performed remotely with occasional visits to the office as requested by your manager. Where we have office locations, our team members are welcome to work remotely, on a hybrid basis or fully office based as they wish. 

Role overview

The successful candidate is responsible for providing technical system report configurations to support the business and our clients. This individual will be a highly motivated, self-starter who is able to take an analytical and logical approach to client requirements. 

Key Objectives

The successful candidate requires experience, skills and a proven track record in the following areas:

Responsibilities:

·         Configuring bank files – working with the internal project team and clients, to obtain requirements and subsequently build configurable bank files to specification. In addition, support the Implementation Consultant throughout the testing phase

·         Configuring General Ledger (GL) Outputs – working with the internal project team and clients, to obtain requirements and subsequently build configurable GL outputs to specification with relevant testing

·         Creating client configurable reports – assist with the configuration of more complex client reports and provide support to internal teams with their development in this area

·         Be system technical champion – Work with the iiPay development team to drive efficiencies in the iiPay platform through automation/robotic initiatives as well as be system champion to assist training/advice to the Implementations and supporting team

·         Technical one-off projects – provide support to all iiPay departments which require technical support and assistance

Qualifications:

·         An individual who has advanced excel capabilities in addition to a strong logical and analytical approach

·         Ability to interpret specification documents and learn coding for report configurations

·         Willingness to engage on business initiatives such as robotics

·         Exceptional communication skills with ability to adapt communication style to variety of stakeholders including those where English is not their first language

·         Demonstrated ability to assess situations, determine importance, urgency, and risks; makes timely decisions which are in the best interest of the client and iiPay.

·         Strong organization skills including the ability to establish priorities, develop work plans, assess progress towards goals, and pay attention to detailed data and information.

·         Highly resilient in the face of adversity and manages stress, effectively, in a fast-paced, high-growth environment

·         Ability to work autonomously

·         Confidence in dealing with ambiguity, uncertainty and the need to change rapidly

·         Highly motivated and driven professional individual with proven track record of delivering projects on time with high levels of customer satisfaction

·         Experience within an accounting, banking or payroll environment

What we are looking for in you 

Excellent communication, written and interpersonal skills along with a dynamic approach are essential to succeed in this role. Demonstrated ability to work in a fast-paced, high-growth environment and a high-performance culture. The successful candidate will illustrate a positive attitude and desire to succeed.