Offer summary

Qualifications:

Fluency in Finnish and English, both written and spoken., Experience in social media moderation or community management is preferred., Strong understanding of social media platforms and user engagement strategies., Excellent communication skills and attention to detail..

Key responsabilities:

Monitor and moderate user-generated content for compliance with community guidelines.

Engage with users by responding to comments and messages professionally.

Identify and escalate inappropriate content or user behavior to relevant teams.

Prepare reports on user interactions and content performance for strategic insights.

Job description

Patrique Mercier Recruitment FR is pleased to offer an exceptional opportunity for individuals fluent in Finnish. We are currently seeking Finnish Speaking Social Media Content Moderators to join our dedicated team. In this role, you will play a crucial part in fostering a positive online environment for Finnish-speaking users by moderating content and engaging with the community across various social media platforms.

Responsibilities

Monitor and moderate user-generated content to ensure compliance with established community guidelines and standards.
Engage with users by responding to comments and messages in a timely and professional manner to enhance user interaction.
Identify and escalate inappropriate content or user behavior to the appropriate teams for action.
Conduct research on current trends and popular topics within the Finnish-speaking audience to optimize engagement strategies.
Collaborate with content creation teams to suggest improvements and assist in developing engaging material that resonates with users.
Prepare reports on user interactions and content performance to provide valuable insights for strategic development.
Stay updated on the latest changes in social media policies and best practices for effective moderation.

Requirements

Fluency in Finnish and English, both written and spoken.
Experience in social media moderation, community management, or a similar field is preferred.
Strong understanding of various social media platforms and effective user engagement strategies.
Excellent communication skills with a keen eye for detail.
Ability to navigate sensitive situations with professionalism and discretion.
Proficiency with content moderation tools and social media analytics software.
Ability to work independently and manage multiple responsibilities in a fast-paced environment.

Benefits