Offer summary

Qualifications:

Fluency in Danish and English is required; knowledge of additional languages is a plus., Previous experience in customer service or a related field is preferred., Strong communication and interpersonal skills with a focus on customer satisfaction., Detail-oriented with excellent organizational abilities..

Key responsabilities:

Deliver outstanding customer service to Danish-speaking clients via various communication channels.

Respond to inquiries with timely and accurate information, resolving issues efficiently.

Assist customers throughout their purchasing journey, offering personalized support and recommendations.

Document all customer interactions accurately for tracking and quality assurance.

Job description

Patrique Mercier Recruitment PT is excited to offer a unique opportunity for a Danish Speaking Customer Advisor to work remotely from Greece. In this dynamic role, you will provide exceptional customer support to our Danish-speaking clients, addressing their inquiries and assisting them with our products and services. Your ability to communicate effectively and your passion for customer service will be crucial in ensuring a seamless and positive experience for our customers. If you are enthusiastic, adaptable, and ready to join a vibrant team, we would love to hear from you!

Responsibilities

Deliver outstanding customer service to Danish-speaking clients via various communication channels.
Respond to inquiries with timely and accurate information, resolving issues efficiently.
Assist customers throughout their purchasing journey, offering personalized support and recommendations.
Manage customer complaints professionally, ensuring satisfactory resolutions.
Stay informed about product details, features, and promotions to assist customers effectively.
Collaborate with team members to enhance the overall customer experience and service delivery.
Document all customer interactions accurately for tracking and quality assurance.

Requirements

Fluency in Danish and English is required; knowledge of additional languages is a plus.
Previous experience in customer service or a related field is preferred.
Strong communication and interpersonal skills with a focus on customer satisfaction.
Problem-solving skills to handle customer inquiries effectively.
Detail-oriented with excellent organizational abilities.
A genuine interest in providing exceptional customer service.
Must have a stable internet connection and a suitable workspace for remote work.

Benefits

Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
Professional growth & development opportunities.
Competitive performance bonuses.
Competitive monthly salary + 2 extra salaries per year.
Health care benefits and numerous other discounts.
Fully paid training by certified instructors.
State of the art premises, providing a great working environment with relaxing break areas.
Special events as well as community & social responsibility initiatives.
Referral Program: Bring your friends and receive great bonuses!
Free Greek language courses.
Work for a Great Place to Work-Certified Company.