Offer summary

Qualifications:

Native or Proficient German (C2), Fluent English (minimum level B2), Previous experience in Customer Service or tourism/travel is a plus, Valid work permit for non-EU residents.

Key responsabilities:

Assist clients with after-sales inquiries via calls

Manage post-sale processes

Progress in different job positions internally

Cross Border Talents provides international recruitment solutions for Engineering, Information Technology, and Multilingual Customer Support profiles. By facilitating global talent mobility and maintaining an efficient cross-border recruitment process, CBT supports both talent and companies in thriving during the era of intelligent machines. CBT addresses the digital skills shortage with over 300 global recruiters and advanced algorithms. Our business models include Permanent Recruitment, Staff Augmentation, and Talent Leasing (EoR). We are the global market leader in international tech CX recruitment. Why? Since 2013, our HUMAN RECRUITERS have connected over 130,000 tech talents from more than 50 nationalities with companies across the globe. Notably, CBT is the only recruitment company globally awarded three Seals of Excellence by Horizon 2020 SMEI, the EU's research and innovation funding program. Join us on our journey to shape the future of global recruitment and talent mobility! www.cbtalents.com

Job description

As a German Advisor, you will develop your valuable technical skills while gaining a privileged view and know-how about one of the most distinguished companies in the world.

You Will

As a German Customer Advisor, you will:

- Assist clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requests.

- Managing the post-sale when necessary.

- Have a unique opportunity to start working in a company with fast-paced growth, and internally progress different job positions.

Requirements

Native or Proficient German (C2) and fluent English (minimum level B2).
Excellent communication skills coupled with empathy and team spirit.
Previous experience in Customer Service or a tourism/travel representative is a plus.
For non-EU residents, it is mandatory to have a valid work permit.

Benefits

Opportunity to professionally grow in the project
Competitive wages (14 monthly payments per year)
Performance bonus
Meal Allowance
Health insurance with a dental plan (after 6 months contract)
Opportunity to participate in numerous activities such as our parade opening, annual awards, get together and much more.

Work with a diverse environment with people from over 15 nationalities
Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more!
We promote inter-company mobility to work at any of our sites around the world..

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