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Amazon E-Commerce Specialist

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Philippines

Offer summary

Qualifications:

Proven experience managing Amazon Seller Central and/or Vendor Central accounts., Proficient in Amazon tools like Brand Analytics, Helium 10, and Advertising Console., Strong knowledge of Amazon SEO, keyword research, and listing optimization., Exceptional organizational skills and strong written and verbal communication..

Key responsabilities:

  • Oversee daily operations of the Amazon store, ensuring optimal performance.
  • Optimize product listings and manage advertising campaigns to boost sales.
  • Track inventory and implement demand forecasting to prevent stock issues.
  • Analyze performance metrics and manage customer engagement to enhance satisfaction.

Outsource Access logo
Outsource Access SME https://outsourceaccesscareers.com/
501 - 1000 Employees
See all jobs

Job description

We're on the lookout for a passionate E-Commerce Specialist who has a keen interest in Amazon Store operations! In this exciting role, you'll be in charge of everything related to our Amazon store, including product listings, advertising campaigns, inventory management, and customer interactions. Our perfect fit will have a solid background in boosting sales on Amazon, exceptional analytical skills, and a deep understanding of Amazon tools and best practices.

Responsibilities:

Amazon Store Management:

  • Oversee daily operations, ensuring seamless functionality and performance.
  • Optimize product listings (titles, descriptions, images, keywords) to maximize visibility and conversions.
  • Design and manage storefront layout for an appealing shopping experience.
  • Ensure all listings comply with Amazon’s policies and guidelines.

Advertising Management:

  • Develop and manage Amazon Advertising campaigns (Sponsored Products, Brands, Display, DSP).
  • Monitor ad performance (CTR, ACOS, ROI) and adjust strategies to boost profitability.
  • Conduct competitor analysis to refine advertising strategies.

Inventory and Fulfillment Management:

  • Track inventory to prevent stockouts or overstocking, coordinating with suppliers and fulfillment centers.
  • Implement demand forecasting to optimize inventory turnover.
  • Monitor FBA shipments and resolve logistical challenges.

Analytics and Reporting:

  • Analyze key performance metrics (traffic, conversion rates, sales, ads) and generate regular reports.
  • Use tools like Brand Analytics and A+ Content Insights for strategic improvements.

Customer Engagement and Support:

  • Manage customer reviews and feedback, addressing issues to improve satisfaction.
  • Handle escalated customer concerns and liaise with Amazon Support.
  • Engage with customers via Amazon messaging tools to enhance their experience and drive repeat business.

Requirements

  • Proven experience managing Amazon Seller Central and/or Vendor Central accounts.
  • Proficient in Amazon tools like Brand Analytics, Helium 10, Jungle Scout, and Advertising Console.
  • Strong knowledge of Amazon SEO, keyword research, and listing optimization.
  • Experience with demand forecasting and inventory management systems.
  • Analytical mindset for interpreting large datasets and identifying trends.
  • Exceptional organizational skills, capable of managing multiple projects simultaneously.
  • Strong written and verbal communication, including persuasive product descriptions and ad copy.
  • Customer-centric approach, focused on enhancing buyer satisfaction and engagement.
  • Experience with other e-commerce platforms (e.g., Shopify, eBay, Walmart Marketplace).
  • Familiarity with collaboration tools like Google Workspace, PipeDrive CRM, and Slack.
  • Preferred: Experience in property management or related logistics industries.
  • Preferred: Knowledge of consultative or solution-based sales techniques.

Benefits

  • Employee Benefits
    • Health and Wellness: Comprehensive HMO coverage for you and your dependents.
    • Security and Peace of Mind: Group Life Insurance Benefit to safeguard your future.
    • Financial Flexibility: Virtual Credit Card for added convenience and purchasing power.
    • Work-Life Balance: Generous Paid Leaves to recharge and prioritize personal time.
    • Government Benefits: Full support for required government benefits.
    • And More: Exciting additional benefits that will be shared with you!
  • Supplemental Pay Types
    • 13th Month Salary: A festive bonus to celebrate the year’s hard work.
    • Overtime Pay: Compensation for your extra effort and time.
    • Night Differential: Additional pay for working late hours or shifts.
    • Incentives: Performance-based incentives to reward your contributions and achievements

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Organizational Skills
  • Communication
Are you interested?

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