Data Protection Officer / Lead DPO & In-House Expert

ABOUT US:

• 💡We exist to EMPOWER companies' growth by making data protection SIMPLE, EASY, & INTERESTING by combining TECHNOLOGY with EXPERTS.
• 🏆 Leading tech companies have been using our DATA PROTECTION-AS-A-SERVICE solution for over 4 years, and we’ve quickly become recognised as an industry leader.
• 🚀 You will be joining a HIGH PERFORMING TECH SCALE-UP, working with leaders from some of the best and fastest-growing companies, giving you a unique opportunity to supercharge your career.
• ⭐️ We're a FLEXIBLE AND REMOTE-FIRST COMPANY with 7-figure revenues that recently won Tempo's Top 100 Start-ups Award (2 years in a row) and Flexa's Industry Awards for Flexible SaaS and Software (2023).
• 🎯 Our ultimate mission is to build an EXCEPTIONAL business with EXCEPTIONAL  people & deliver EXCEPTIONAL results.
  

ABOUT YOU:

• STRATEGIC VISIONARY: You’ll be a cornerstone of our business, bringing deep data protection expertise to shape how we operate and innovate.  You see solutions where others see problems and thrive on tackling complex challenges. 
• INNOVATOR: Thriving in a technology-driven environment, you are prepared to say goodbye to the outdated “Keith” mindset to managing data privacy, which involves rigid adherence to rules, old-fashioned techniques, and reliance on Excel spreadsheets and traditional tools in the digital age. Your open-mindedness and ability to adapt make you stand out
• STORYTELLER AND BRAND AMBASSADOR: You’re an articulate communicator who can champion our vision and share our story in ways that inspire customers and communities.
• TEAM PLAYER: You love collaboration and are excited to work with a stellar team of privacy professionals, building a culture of trust and shared success.
• CUSTOMER CHAMPION: You empower our customers to embrace compliance effortlessly while unlocking their growth potential.

ABOUT THE ROLE:

Strategic Leadership 

• Shape the future of our business with deep data protection expertise, driving innovative solutions to complex challenges.
• Be the voice for our fractional DPOs—mentor and elevate a top-tier team in a culture of collaboration and shared success.
• Work cross-functionally with Customer Success, Product, and Operations to enhance services and education for both our team and customers. 

Product Innovation:

• Collaborate with our Product Team to share your deep knowledge of data protection, influencing the future and development of our product.
• Actively contribute to the product roadmap, providing insights into the future state of TK’s offerings.

Business Growth

• Be the trusted face of our brand—lead with authority, build connections, and represent us with excellence.
• Own the stage in webinars, deliver powerful training, and support creating resources that empower our community partners and boost awareness.
• Be the go-to expert for audits—lead presentations, showcase our value, and align seamlessly with customer needs.

Expert for Customers

• Be the go-to privacy advisor for a select portfolio of Trust Keith customers, delivering exceptional service through our platform with a based approach.
• Own programme implementation and data protection queries, ensuring seamless alignment with SLAs and KPIs
• Lead key customer calls, from Risk Committees to monthly workshops, tackling top data privacy risks and challenges.

Requirements

WHAT YOU NEED:

[We are an inclusive and diverse workplace, and we wholeheartedly welcome individuals from all backgrounds to join our team. We believe that a diverse range of thoughts, experiences, and perspectives greatly enhances our organisation and empowers us to excel together].

• Expertise: At least 5+ years in global data protection roles (UK, EU, US), with certifications like CIPP/E, C-DPO, or equivalent.
• Master of Privacy: Deep knowledge of GDPR, the Data Protection Act 2018, PECR, international data transfers, AI, healthcare, and finance.
• Communication Pro: You excel at simplifying complex topics and are confident in leading not always the easiest conversations on strategic data protection matters at the C-Suite or Board Level while taking a risk-based approach.
• Risk Management: Strong skills in advising, monitoring, and reporting on risks, as well as managing data subject access requests and breach incidents.
• Organised and Independent: You thrive on working independently, managing your workload effectively, and delivering outstanding results.
• Cross-functional collaborator—proven experience in working seamlessly with other teams to align strategy and drive results.
• Tech-Savvy: Comfortable with technology and ready to embrace our innovative tools.
• Alignment with our values: Brave, Diligent, Empathetic, Personal & Professional Growth Mindset, Quirky  We know we're building a company in an 'unsexy' industry, but that doesn't mean it can't be fun. We're called Trust "Keith" because data compliance is often associated as a "boring" and "unsexy" subject stereotypically conducted by individuals with names like "Keith" [credit to Family Guy !]

Benefits

APPLICATION PROCESS:

1. We’d love to learn more about you! To start your application, please answer 2 questions via this video link 👉🏻  here and complete your application by submitting your CV on the next page.
2. Initial Chat: 30-minute casual conversation to see if we’re a good fit
3. Skills Interview + Task: 60-minute skills-based interview.
4. Meet the Team: 30-minute video call with some of the team members.

WHAT WE OFFER:

This role is open to either part-time or full-time employment contracts only.

• A team that cares about you and your development, professionally and personally
• A fast-paced, energised startup culture where you can make a real impact
• Competitive package based on experience.
• A fast-paced, energised culture where you can make a real impact
• A team that cares about you and your development, professionally and personally
• 25 days of annual leave + UK Bank Holidays + 3 days off over Christmas 
• Company laptop - get a new shiny MacBook to use for your daily work adventure
• L&D budget - £300 per year
• Flexible work environment - we’re a remote-first business
• Working from home budget - to help you set up your home office.
• Work from Anywhere - for up to 42 days (6 weeks) each year.
• Enhanced Company Sick Leave 
• Enhanced New Parent Leave - regardless of gender or gender identity.
• Pension - contributions to your retirement pot every month.
• Monthly Company Meet-ups - to spend time with the wider company in person.