Training Program Manager

Job Description

Are you ready to take on a multifaceted role that requires intimate knowledge and personal experience working with commercial channels? We're seeking a dedicated individual with a passion for driving sales success to join our team!

The Training & Enablement team delivers programs and enablement solutions across all field training areas: operational, technical/product, sales, professional and sales management.

You will be responsible for leading and optimizing the commercial training program.

Using your specialized knowledge, you will design, curate, and implement programs that deliver high value, feedback, and return on investment in a mostly remote, virtual environment. Partnering with front-line sales managers, marketing, global partners, HR business partners, vendors, senior sales managers, and the regional sales VPs, you will drive initiatives and programs forward in a collaborative and mutually beneficial manner.

You will play a key role in the overall intent to build organizational capability to support our critical initiatives. This role is highly visible within the organization. We are looking for a driven and motived teammate with strong project management skills, familiarity with sales enablement technologies and ability to influence others.

Responsibilities:

• Collaborate with the commercial org, marketing, and product teams to develop and implement training materials and resources.
• Conduct needs analysis and execute findings.
• Build and curate courses and curriculum to create online and in-person learning experiences and environments.
• Design learning activities, assignments, and assessments.
• Collaborate with subject matter experts to develop course content.
• Deliver and facilitate training sessions.
• Manage program logistics including scheduling, producing webinars, managing logistics for face-to-face sessions.
• Manage vendor relationships.
• Manage online learning communities.
• Monitor training, capture metrics and provide regular reports on effectiveness.
• Analyse and continuously improve content working with the relevant subject matter experts.
• Stay current on best practices in instructional design.

Qualifications

Qualifications/Skills:

• Experience working in a Matrix organization.
• Strong interest in learning and development.
• Knowledge of instructional theory, adult learning principles, and needs assessment.
• Proficiency with learning management systems (LMS).
• Understanding of website design best practices.
• Excellent project management and organizational skills.
• Experience with development platforms, including Articulate 360 and Vyond.
• Excellent written and oral communication skills, including the ability to effectively convey technical information to non-technical colleagues and clients.
• Strong critical thinking skills.
• Ability to prioritize and manage multiple simultaneous deadlines.
• Experience facilitating/teaching over web-based technologies and large face-to-face audiences.

Education, Experience & Licensing Requirements:

• Bachelor’s degree or equivalent experience in instructional design, education, or related field preferred.
• Experience as an instructor.
• Previous experience in instructional design, learning, or training.
• Experience in a sales operations or sales enablement role a plus.
• Strong understanding of sales processes and methodologies, including sales enablement platforms and technologies.

Additional Details

Travel Required:

Shift:

Duration:

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