Offer summary

Qualifications:

High school diploma or GED required., 6-12 months relevant experience preferred., Excellent written communication skills, especially in professional email communication., Detail oriented with the ability to learn quickly and work remotely using Microsoft Teams..

Key responsabilities:

Review service events for compliance with ABC, court, and customer requirements.

Provide education and instruction to process servers regarding service requirements.

Investigate service complaints and create investigation reports.

Perform audits of process server logbooks and service event histories.

Job description

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in filing service of legal documents. We are growing and are looking for talented new team members to support our growth and solve exciting challenges!

We are a team of over 400 with offices in Los Angeles, Phoenix, Oklahoma City, Brooklyn, Chicago, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. This position is remote but must be located in the Puerto Rico.

Key Responsibilities:

Review service events for compliance with ABC, court, and customer requirements
Provide education and instruction to process servers regarding service requirements
Investigate service complaints
Create service complaint investigation reports
Update and analyze process server review records
Perform DCA required audits of process server logbooks
Audit process server service event histories
Perform other job-related duties as assigned

Qualifications:

High school diploma or GED required
6-12 months relevant experience preferred
Writing experience in a professional or higher education environment preferred
Excellent written communication skills, specifically professional email communication a must
Ability to take concise and effective notes
Detail oriented and able to learn a large amount of new information in a short amount of time
Ability to train and work remotely using Microsoft Teams as a primary mode of communication
Experience and proficiency with Microsoft Office

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!