Long Tail Acquisition Support Intern

Your wellbeing matters. Join a company that cares.

GET TO KNOW US

Wellhub (formerly Gympass*) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 countries. At Wellhub, you have the opportunity to build a career in a high-growth tech company that places wellbeing at the foundation of its culture, and contribute to making every company a wellness company. 

*Big news: Gympass is now Wellhub! 
We are thrilled to announce our rebranding as Wellhub, marking a significant milestone in our journey. This transformation reflects our evolution from a “pass for gyms” to a comprehensive employee wellbeing solution. With our refreshed identity, we are poised to embark on an exciting new chapter of growth and expansion. We are elevating our offerings, including a completely new app experience and an expanded network of wellbeing partners. Learn more about it here. 

THE OPPORTUNITY

We are hiring a Long Tail Acquisition Support Intern to our Partner team in Milan!

This role sits at the core of our Long Tail (LT) Acquisition team, supporting the seamless onboarding and administration of newly acquired partners into our network. You will ensure a smooth and timely launch process, guaranteeing that partners are successfully integrated into our platform while maintaining high standards of quality and accuracy. Your work will directly impact the experience of both our partners and users on the Wellhub app. This is a fully remote position, offering flexibility while working closely with cross-functional teams to drive the success of our partner network.

YOUR IMPACT

• Support the LT sales team in launching newly acquired partners, ensuring timely onboarding and availability on our platform.
• Build and maintain accurate, high-quality partner profiles to enhance their presentation on the Wellhub app.
• Verify and ensure the correctness of partner information to meet both internal quality standards and partner expectations.
• Coordinate and align communication between sales, partners, and internal teams such as Partner Operations and Quality Assurance.
• Troubleshoot and resolve any onboarding issues, ensuring a seamless experience for partners.
• Maintain organized records and documentation related to partner onboarding and profile management.
• Proactively suggest process improvements to enhance efficiency in partner launches. 

WHO YOU ARE

• Advanced English.
• Reside in Milan.
• Proficiency with Salesforce is a plus. 
• Knowledge of German is a plus.
• Demonstrates reliability and accountability.
• Exhibits strong organizational and time management skills.
• Possesses effective communication abilities. 

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that English proficiency and strong communication skills are mandatory requirements.

WHAT WE OFFER YOU (EU)

We're a wellness company that is committed to the health and well-being of our employees. Our benefits include:

WELLHUB: We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted.

FLEXIBLE WORK:  At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home.

FLEXIBLE SCHEDULE: We understand that together, Wellhubbers and their leaders can make the best decisions for their own individual scopes. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs.

PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days paid holiday per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!).

PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family. We offer 100% paid parental leave to all new parents and extended maternity leave.

CAREER GROWTH: Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development.

CULTURE: An exciting and supportive environment filled with passionate individuals from all over the world! You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. Our value-based culture of trust, flexibility, and integrity makes this possible every day. Find more info on our careers page! 

And to get a glimpse of Life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Questions on how we treat your personal data? See our Job Applicant Privacy Notice.

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